Technical Support Representative (French Speaking)
BigCommerceFull Time
Entry Level & New Grad
Key technologies and capabilities for this role
Common questions about this position
This is a hybrid position for those living within a commutable distance to the Cork, Ireland office, or fully remote for those living outside a commutable distance. Qualified candidates must permanently reside in Ireland.
The role requires bilingual French speaking skills to communicate with French speaking customers, both verbally and in writing.
Responsibilities include carrying a revenue quota, providing strong interactions with senior management and C-level contacts, negotiating contract renewals, cross-sells and upsells, maintaining structured cadence with accounts, and advising on cybersecurity best practices.
The team consists of an elite group of proven performers and highly successful Account Managers who are seasoned technologists with experience selling into SME and Enterprise accounts, thriving in a supportive but independent workplace.
A strong candidate is a driven, bilingual (French speaking) professional with sales experience in SME and Enterprise accounts, skilled at building relationships, identifying expansion opportunities, and exceeding revenue quotas.
Cybersecurity solutions for data protection
Keeper Security provides cybersecurity solutions aimed at protecting sensitive data for individuals and businesses. Its main product is a zero-knowledge security platform, which means that the company cannot access the data stored by its users, ensuring high levels of privacy and security. This platform is scalable, allowing it to adapt to the needs of various organizations, from small businesses to large enterprises. Unlike many competitors, Keeper Security is recognized for its extensive audits and certifications, which enhance user trust. The company operates on a subscription-based model, offering tailored plans for personal, family, student, business, and enterprise use, with options for multi-year commitments that provide savings. The goal of Keeper Security is to deliver reliable data protection while ensuring continuous updates and support for its users.