Account Manager - Chicago at Zen Educate

Chicago, Illinois, United States

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$60,000 – $66,000Compensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

EdTech, Education, TechnologyIndustries

Requirements

Coachable and thrives on feedback, with enthusiasm, low ego, and eagerness to learn daily
Resilient self-starter who enjoys getting scrappy and thinking entrepreneurially to reach goals
Positive team member who lifts teammates up and celebrates wins
Empathetic, customer-service oriented person who deeply cares about and understands others’ needs
Passion for the education sector and companies with positive social impact
Experience in sales, partnerships, account management, recruitment, or education is a plus

Responsibilities

Managing and growing a portfolio of US school partnerships
Generating an increasing number of paraprofessional and teacher roles that Zen will staff over time for each district and charter school
Upselling Zen products and services
Reporting on key trends and feedback from schools and working with the Product team to implement that feedback
Being a responsive, central point of contact for all school partnership stakeholders
Managing an engaged portfolio of US educators and getting them work in partner US school districts
Communicating daily with all newly onboarded educators to get them immediately into either a long-term or daily subbing role
Communicating with educators who are in an active role to ensure they are getting feedback from school partners, are happy in the role, and problem solving when not to either keep them in the role or find them a new role
Coaching educators when relevant, and getting them to complete company-provided training to improve their performance in the schools Zen serves

Skills

Key technologies and capabilities for this role

Account ManagementSalesPartnership ManagementPortfolio ManagementEducation RecruitmentClient RelationshipsBusiness Development

Questions & Answers

Common questions about this position

What is the salary for the Account Manager position?

The salary range is $60,000 - $66,000 a year, listed as OTE.

Is this role remote or does it require office presence?

The position is hybrid and based in Chicago.

What skills are required for this Account Manager role?

The role requires skills in managing and growing school partnerships, relationship building, upselling products, reporting on trends and feedback, and coaching educators. An education background is a plus, even for first-time account management roles.

What is the company culture like at Zen Educate?

Zen Educate is a collaborative, high-growth tech startup passionate about learning, development, and career growth, with a mission to care more about schools and educators.

What makes a strong candidate for this role?

Strong candidates are entrepreneurial, willing to dive in and do whatever is needed, with an interest in education even if new to account management; the role suits those eager for growth in a fast-moving startup.

Zen Educate

Connects schools with qualified teaching staff

About Zen Educate

Zen Educate connects schools with qualified supply teachers, teaching assistants, and cover supervisors through a streamlined online platform. Operating in major UK cities like London, Manchester, and Birmingham, the platform allows schools to browse a directory of available candidates while educators can find job opportunities that suit their skills. By eliminating traditional recruitment agencies, Zen Educate reduces hiring costs for schools and increases earnings for teachers. The company charges schools a fee for using its platform, which is typically lower than agency fees, and may offer premium services for additional support. The goal of Zen Educate is to simplify the hiring process in the education sector, making it more efficient and affordable for both schools and teaching professionals.

London, United KingdomHeadquarters

2016Year Founded

$82.3MTotal Funding

SERIES_BCompany Stage

Consumer Software, EducationIndustries

1,001-5,000Employees

Benefits

Health Insurance

Life Insurance

Paid Vacation

Wellness Program

Gym Membership

Electric Car Scheme

Cycle to Work Scheme

Company Equity

Risks

Integration challenges from acquiring Aquinas Education may disrupt Zen Educate's operations.

US market expansion introduces regulatory and cultural challenges for Zen Educate.

Competition from AI-driven learning platforms may impact demand for traditional supply teaching.

Differentiation

Zen Educate eliminates costly recruitment agencies, offering a direct platform for schools and teachers.

The platform provides a streamlined, tech-driven solution for education staffing in the UK.

Zen Educate's acquisition of Aquinas Education enhances its market presence and resource pool.

Upsides

Zen Educate raised $37M in Series B funding, boosting its expansion capabilities.

The acquisition of Aquinas Education strengthens Zen Educate's UK and potential US market presence.

Growing demand for cost-effective staffing solutions aligns with Zen Educate's lower fee model.

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