Account Manager - West Midlands

Employment Type: Full-time Working Pattern: Monday to Friday, 36.25 hours per week Location: Field based covering the West Midlands - Birmingham, Stoke, Wolverhampton, Stafford. Salary: Up to £47,500 per annum, plus up to 20% discretionary bonus and a car allowance of £600 per month.

Position Overview

Tandem is seeking an ambitious and dedicated Account Manager to create and maintain relationships with introducing used car dealers. This role involves attending face-to-face appointments and conducting telephone/email negotiations to offer competitive finance terms to used car dealers. The primary goal is to ensure individual targets are met and company policies are adhered to.

About Tandem

Tandem is the UK's greener digital bank, dedicated to revolutionizing how we save, borrow, spend, and share, while prioritizing the planet, our people, and our customers. As one of Europe's fastest-growing digital banks, our values of being Brave, Enterprising, Simple, and Together (BEST) guide our 500-strong team in driving a brighter, greener future. Tandem also operates the secondary app, Loop, which simplifies money sharing among friends.

Your Impact: Building a Greener Tomorrow

As an Account Manager at Tandem, your responsibilities will include:

• Business Development: Creating quality used car dealer relationships within your geographical area.
• Account Management: Managing existing used car dealers to ensure they meet their sales and efficiency targets.
• Attending face-to-face dealer onsite meetings and negotiations to offer competitive finance facilities.
• Providing excellent customer service.
• Being an active team player.
• Achieving business targets and personal objectives.
• Attending 1-to-1s and team meetings in our office locations (typically Cardiff/Blackpool).

Requirements

We are looking for candidates who possess:

• Effective communication styles and methods for interacting with used car dealers.
• The ability to work independently, set priorities, and take a lead role.
• A willingness to take accountability for personal performance.
• Clear, fair, and non-misleading verbal and written communication skills with customers.
• The capacity to work under pressure in a target-driven environment and prioritize tasks effectively.
• Excellent organizational and time/diary management skills.
• The ability to research, digest, analyze, and present material clearly and concisely to senior management and director level.
• Excellent interpersonal skills.
• Proactive work ethic and strategic thinking in a fast-moving environment.
• Flexibility and adaptability to a wide variety of tasks and willingness to work extra hours when required to meet deadlines and client queries.
• The ability to present to motor dealers of all sizes and types.

Desirable, but not essential:

• Previous experience in motor finance or associated businesses within the motor industry.
• A good understanding of the digital marketplace within the motor finance industry.
• An understanding of the regulatory environment within the motor industry.

Rewards

At Tandem, your hard work is valued and rewarded with competitive benefits.