Account Executive at CDK Global

Los Angeles, California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive, SaaSIndustries

Requirements

PC hardware and software proficiency, including Microsoft Office proficiency, Windows operating systems, and light networking
Expertise in AVRS's integration products (e.g., Dealer Management System extract data-mapping, AVRS Journal Express accounting Interface installation/configuration/operation, initial installation/configuration of AVRS integration products on Dealer Management System screens) is a plus
1-3 years of Industry/Dealership knowledge highly desirable
Demonstrate salesmanship and the ability to influence and overcome objections while increasing client confidence
Be well organized and ensure all AVRS/CDK accounts and internet-logons are maintained daily

Responsibilities

Coordinate and install AVRS products into new and existing clients in the Ventura/Kern Market
Conduct successful pre-install meetings, schedule and perform installs independently and in a timely manner with complete client satisfaction
Provide initial user training and retraining as requested by clients
Provide ongoing customer support by visiting clients regularly (as defined by management)
Interface directly with the State DMV
Analyze client volume, seek untapped AVRS revenue opportunities, present AVRS value to key stakeholders, and overcome objections to increase volume
Maintain frequent communication with Territory Manager (Sales) to maximize utilization based on client needs
Initiate, foster, and grow relationships with key client representatives through proactive contact
Act on revenue-generating opportunities with urgency, implementing best practices
Display professional, enthusiastic, and ethical attitude when dealing with clients, associates, and management
Complete required reports in a timely and accurate manner as required by the Regional Director of Operations
Prepare for, participate in, or lead internal and customer-facing meetings and training sessions (e.g., with General Managers, Dealer Principals, executives, or State agencies)
Maintain and grow industry network of key contacts to mine competitive accounts for handoff to Sales team
Integrate work and communications with AVRS Territory Managers to seize opportunities and enhance AVRS revenue
Articulate CDK/AVRS value and opportunities clearly and tactfully to existing and potential customers

Skills

Key technologies and capabilities for this role

Product InstallationCustomer TrainingDMV InterfaceAccount ManagementRevenue AnalysisProduct DemonstrationCustomer SupportPre-Install Coordination

Questions & Answers

Common questions about this position

What is the salary or compensation for the Account Executive role?

This information is not specified in the job description.

Is this Account Executive position remote or does it require travel?

The role involves visiting clients on a regular basis in the Ventura/Kern Market, providing on-site training and support, and interfacing directly with the State DMV, indicating it is not remote.

What key skills are required for the Account Executive position?

Key skills include coordinating pre-install meetings and installs, articulating value tactfully to customers, providing user training, analyzing client volume for revenue opportunities, and building relationships with client representatives.

What is the work environment like at CDK Global for this role?

The role requires a professional, enthusiastic, and ethical attitude, frequent communication with Territory Managers, participation in internal and customer-facing meetings, and proactive client visits.

What makes a strong candidate for the Account Executive role?

Strong candidates demonstrate solid knowledge of installations and training, ability to articulate value and overcome objections, skill in analyzing revenue opportunities, and a proactive approach to building client relationships with urgency.

CDK Global

Integrated software solutions for automotive retail

About CDK Global

CDK Global provides integrated software solutions specifically designed for the automotive retail industry. Their products help auto dealerships manage various operations such as billing, customer relationship management (CRM), inventory management, and service scheduling. By using these software tools, dealerships can streamline their processes, improve customer experiences, and increase sales. Unlike many competitors, CDK Global focuses on the unique challenges of the automotive market, including the transition to electric vehicles (EVs), and tailors its solutions to meet these evolving needs. The company's goal is to enhance the efficiency and productivity of its clients through advanced technology, ultimately driving the automotive retail industry forward.

Hoffman Estates, IllinoisHeadquarters

1972Year Founded

IPOCompany Stage

Automotive & Transportation, Enterprise SoftwareIndustries

5,001-10,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

401(k) Company Match

Tuition Reimbursement

Risks

Tekion's lawsuit could lead to significant legal expenses and reputational damage.

Antitrust lawsuit resulted in a $100 million payout, indicating potential legal vulnerabilities.

Cybersecurity breach impacted major clients, potentially leading to loss of trust and business.

Differentiation

CDK Global specializes in integrated software solutions for the automotive retail industry.

The company offers a subscription-based model for its software solutions.

CDK Global focuses on EV transition challenges, tailoring solutions for evolving industry needs.

Upsides

Increased focus on cybersecurity can enhance CDK Global's reputation and client trust.

Digital transformation in automotive industry presents opportunities for expanding software offerings.

Rise of EVs creates demand for specialized dealership software solutions by CDK Global.

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