2025 Seasonal Ambassador - Bridgeport Village at Lush Cosmetics

Tigard, Oregon, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Cosmetics, RetailIndustries

Requirements

Excellent customer service skills
Flexibility to adapt to changing situations

Responsibilities

Drive sales by utilizing StoreForce dashboard results, seeking feedback, taking ownership of results, and actively working to exceed sales goals and grow contribution to store sales
Deliver world-class customer experience by connecting with customers, listening attentively, asking open-ended questions, demonstrating product benefits, and seeking opportunities to make customers' day
Educate customers on brand values (Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, Naked Packaging) and articulate them in the shop and through community engagement like hosting store parties to increase traffic
Expand product knowledge through ongoing learning on products, ingredients, and benefits to make informed recommendations
Utilize Lush resources to develop sales techniques and product knowledge, assess performance, seek feedback, and improve skills to support team growth and increase sales
Encourage open communication, actively listen to team perspectives on diversity, equity, inclusion, and belonging (DEIB), foster belonging through teamwork, collaboration, and recognizing unique contributions
Be punctual, reliable, present at work, participate in teamwork, take breaks for wellbeing, and stay up-to-date with company news
Maintain a clean, organized, and visually appealing store to enhance customer experience and drive sales
Utilize Visual Merchandising guidelines to make real-time adjustments to product displays based on sales to improve customer experience
Practice company standards for opening/closing, product integrity, respectful workplace, and health/safety

Skills

Customer Service

Retail Sales

Product Demonstration

Customer Consultation

Brand Knowledge

Sales Goals

StoreForce

Team Collaboration

Community Engagement

Lush Cosmetics

Handmade cosmetics with ethical sourcing practices

About Lush Cosmetics

Lush produces and sells handmade cosmetics, including skincare, haircare, and bath products. Their products are designed to be effective while also being environmentally friendly, with a focus on ethical sourcing and cruelty-free practices. Lush offers unique items like "The Greeench Deodorant" and "Unicorn Horn Bubble Bar," and is known for its "naked" products that come without packaging to reduce plastic waste. Unlike many competitors, Lush emphasizes direct-to-consumer sales through its website and physical stores, and actively engages with customers through community activities and campaigns. The company's goal is to provide high-quality, natural beauty products while promoting sustainability and ethical practices.

Vancouver, CanadaHeadquarters

1994Year Founded

VENTURE_UNKNOWNCompany Stage

Consumer GoodsIndustries

1-10Employees

Benefits

Flexible Work Hours

Employee Discounts

Risks

Collaborations may dilute brand identity and alienate eco-conscious customers.

Third-party delivery services could lead to quality control issues.

New store openings may struggle due to declining foot traffic in malls.

Differentiation

Lush offers handmade cosmetics with a focus on ethical sourcing and sustainability.

The company is known for its 'naked' products, reducing plastic waste significantly.

Lush engages customers through community activities, enhancing brand loyalty.

Upsides

Partnership with DoorDash enhances direct-to-consumer model with faster delivery.

New hair and scalp products align with demand for natural, personalized solutions.

Collaborations with popular franchises attract new demographics and create buzz.

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