Remote Jobs at GoFundMe

Candidates should possess 10+ years of Business Operations experience, including a mix of strategy, business operations in the consumer internet space or a top-tier consulting firm/investment bank with strong exposure to the tech industry; an MBA is preferred; excellent business judgment, strategic and structured thinking, and experience leading people and projects; and the ability to be organized, strategically focused, detailed oriented, and able to deal with ambiguity in a constantly evolving…

The Senior Project Manager, Customer Experience at GoFundMe requires a Bachelor’s degree and at least 7 years of project management experience, with a strong preference for experience in customer success or nonprofit organizations. Demonstrated ability to strategize digital customer success initiatives and bridge scalable solutions with high-touch customer engagement is essential. Strong analytical and problem-solving skills, particularly in ambiguous situations, are needed, along with experienc…

Candidates should have 2-5 years of experience working in the payments or compliance industry, along with knowledge about merchant processing behaviors. They should possess knowledge of global customer due diligence, AML, CTF, sanctions, beneficial ownership requirements, Know Your Customer standards, and how these apply for a merchant and the wider financial ecosystem. Furthermore, candidates must be passionate about staying current on regulatory changes, industry guidance, and card scheme comp…

Candidates should possess 4+ years of corporate tax experience, including experience with income tax provisions, and a BA/BBA/BS in Accounting, Finance, or a related field. A CPA is preferred, along with prior experience at a Big 4 public accounting firm. Experience with an ERP system and NetSuite is a plus, as is experience in the financial technology or digital payments industry.

Candidates should possess 6+ years of experience as a Product Designer, either in-house or at an agency, with an expert understanding of design elements such as typography, layout, balance, and proportion. They should have end-to-end experience designing consumer-facing experiences for web and native apps, and thrive in a fast-paced environment with minimal guidance. Strong aesthetic judgment and attention to detail are also required, along with the ability to articulate design decisions effecti…

Candidates should possess 2-5 years of experience in the payments or compliance industry, with knowledge of merchant processing behaviors, and a strong understanding of global enhanced due diligence, AML, CTF, and sanction screening procedures. Familiarity with KYC/B information and verification processes is also required.

Candidates should possess 3+ years of experience designing and building secure systems with engineering teams, along with experience with OWASP Top 10 and other industry standards. They should also have experience with mobile application security and security testing, securing cloud infrastructure, and understanding web application architecture and design principles. Prior experience working in a regulated environment and skills in secure code review using languages such as PHP, Python, Kotlin, …

Candidates should possess 8–10 years of experience in field or event marketing, preferably in B2B SaaS or nonprofit technology, and a proven track record of executing events that influence pipeline and build brand equity. They should have a deep understanding of the event lifecycle—from strategy and logistics to content and measurement, along with strong collaboration skills and experience working closely with Sales, Customer Success, and cross-functional teams. Experience with Salesforce, Cvent…

Candidates should have 1–3 years of experience in renewals, sales support, account coordination, or CRM administration, ideally within SaaS or enterprise software, and a Bachelor’s degree or equivalent work experience in business, marketing, or a related field. Proficiency in Salesforce is required, with experience in quoting tools, CPQ, or CLM systems being a plus, along with exceptional organizational skills, strong attention to detail, effective communication skills, and a customer-first mind…

The ideal candidate will have 1-3 years of experience in fraud, risk, trust & safety, or payments. Familiarity with customer due diligence, AML/CTF regulations, KYC/KYB standards, and financial crime typologies is required. Strong analytical and writing skills with a detail-oriented mindset, excellent communication and collaboration skills, high empathy, integrity, professionalism, and a proactive, curious, and solution-focused approach are also necessary.

Candidates should have over 5 years of experience in customer success, account management, or a similar customer-facing role. They must possess strong relationship-building capabilities, excellent communication and interpersonal skills, and a proactive, results-driven mindset with a can-do attitude. Confidence in handling difficult customer conversations is also essential.

Candidates must have at least 1 year of experience in recruiting, HR, or administrative support roles, including internships. Excellent organizational skills with strong attention to detail are required, along with the ability to manage multiple priorities in a fast-paced environment. Strong written and verbal communication skills in both English and Spanish are essential, as is a high level of discretion and professionalism when handling confidential information. Experience with Applicant Track…