Remote Jobs at Common Room

Candidates should have at least 2 years of experience in software engineering, particularly in backend development. Proficiency with AWS, Postgres, and Node.js is required, along with a strong ability to operate independently and collaborate effectively with other engineers. Candidates should also possess good judgement on tradeoffs and tools needed for problem-solving, and a preference for supported, stable technologies is essential.

Candidates should have 7+ years of relevant work experience in a solutions consulting or pre-sales engineering role in SaaS, preferably with familiarity in PLG or PLS motions. A track record of successfully driving POCs and implementations of SaaS applications for complex enterprise customers is required. Proficiency in sales technology such as SFDC or HubSpot, along with experience in data flows, AI/ML concepts, analytics, APIs/webhooks, reverse-ETLs, or JSON is essential. Previous experience a…

Candidates should possess at least 6 years of experience, the ability to quickly learn about the product, business, and technology, and a craving for growth and learning. They should be able to independently own and execute features, and build APIs that other engineers can utilize to solve customer problems. Furthermore, they should strive to ensure Common Room’s core internal capabilities, infrastructure, and systems remain efficient, scalable, and reliable, while also identifying and participa…

Candidates should be customer-obsessed with a proven ability to build and nurture client relationships, demonstrating a strong understanding of customer success principles and strategies. Experience working with SaaS companies, particularly in the B2B space, is preferred, along with a consultative approach and the ability to drive customer ROI. Familiarity with post-sales customer lifecycle management and account planning is also beneficial.

Candidates should have 1-3 years of experience in account management, sales, customer success, or a similar role in SaaS, a customer-first mindset, a strong ability to build trust and rapport, a consultative approach to uncovering needs and creating value, strong organizational skills and attention to detail, and clear, confident communication and comfort leading commercial conversations. Bonus points if you’ve worked in a PLG environment or sold into sales, marketing, or community teams.

The Customer Success Manager should be customer-obsessed and a builder, possessing excitement for partnering with companies such as Figma, Confluent, and Notion in their post-sales lifecycle. This role requires a deep understanding of customer businesses and needs to maximize the value they receive from Common Room, along with the ability to shape the Customer Success experience and define its future.

Candidates should have 3+ years of experience managing a team of Account Executives selling into companies with 1500-3000 employees, 4+ years of experience in an Enterprise new business quota-carrying sales position as an individual contributor, and a track record of overachievement against individual and team quotas. They should be able to demonstrate a track record of coaching sales reps from underperforming to high-achieving, possess a framework for identifying risk within a deal, and transla…