Remote Jobs at Brightseed

- High School diploma or equivalent experience - Ability to distinguish colors on facilities - Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) - Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) - Basic computer skills including MS Office applications - Ability to work in confine…

- Familiarity with both inside and outside plant cabling practices - 3 to 5 years experience as a switch technician - Self-motivated and able to drive issues to resolution - Ability to promote and sell Brightspeed services - Knowledge of safety rules and regulations - Ability to work well with both customers and fellow peers - Ability to work outside in all weather conditions - Ability to work all shifts as assigned including nights, weekends, and holidays depending on business needs - Experienc…

- High School diploma (or equivalent) or higher - Ability to distinguish colors on facilities - Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) - Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) - Basic computer skills including MS Office applications - Ability to work in confin…

- High School diploma (or equivalent) or higher - Ability to distinguish colors on facilities - Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) - Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) - Basic computer skills including MS Office applications - Ability to work in confin…

- High School degree required, college coursework a plus - Minimum of 1-2 years of healthcare billing or customer service experience - Minimum of 1 year in a customer support environment - Computer literate and proficient with Microsoft Office Suite (Outlook, Word, and Excel) - Knowledgeable in federal and state laws and requirements relating to healthcare management and billing for DME/HME - Excellent attention to detail and ability to investigate and troubleshoot price table issues, finding wo…

- Prior help desk experience providing software support to external customers supporting a Pharmacy software product - Experience with pharmacy workflows and processes such as patient registration/intake, order entry, clinical monitoring, dispensing, compounding, NCPDP adjudication, and inventory management - Strong understanding of the pharmacy DME industry and NCPDP billing - Technical aptitude and troubleshooting skills to tackle a problem using a logical, systematic, sequential approach - Pr…

- Bachelor’s degree in Data Analytics, Information Systems, Business, or a related field and/or equivalent experience - 2+ years of experience in a data analytics, operations, or business intelligence role - Strong Excel and SQL skills required - Experience with healthcare, HME/DME, or Resupply services preferred - Proven ability to interpret and communicate data insights clearly to both technical and non-technical audiences - Excellent attention to detail and commitment to data accuracy - Stron…

- High School diploma (or equivalent) or higher - Ability to distinguish colors on facilities - Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) - Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) - Basic computer skills including MS Office applications - Ability to work in confin…

- High School diploma or equivalent experience - Ability to distinguish colors on facilities - Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) - Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) - Basic computer skills including MS Office applications - Ability to work in confine…

- High School diploma or equivalent experience - Ability to distinguish colors on facilities - Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) - Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) - Basic computer skills including MS Office applications - Ability to work in confine…

- High School diploma or equivalent experience - Ability to distinguish colors on facilities - Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) - Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) - Basic computer skills including MS Office applications - Ability to work in confine…

- Bachelor's degree or equivalent education and experience - Previous experience managing teams within a telecom technical environment with typically 4+ years of experience - Strong skills and experience in employee development, including training, coaching and mentoring in a union environment - Computer skills including Outlook, Excel, Word, and legacy systems - Working knowledge of installation and maintenance of residential and business services, Local Network processes, and a fundamental und…

- Minimum 3 years working in SaaS customer service, or call center environment with interactions with customers - Experience in HME, Home health or healthcare industry - Knowledge of customer support best practices - Proven track record of analytical skills - Proven ability to work independently - Ability to work in fast paced, collaborative, customer-focused environment - Possess a passion for customer service and exceeding goals - Strong interpersonal, communication, and customer service skill…

- 6+ years in product, CX, or operations—telecom or in-life/billing experience preferred - Strong fluency in analytics, billing/payment systems, and conversational/IVR tools - Experience deploying AI/automation in production workflows - Proven cross-functional leadership and crisp communication skills - Customer-obsessed - Commercially savvy - Data- & AI-informed - Systems thinker - Bias for action - Collaborative - Change leader

- 6+ years in product, CX, e-commerce, or sales journey ownership with proven funnel optimization - Strong fluency in funnel analytics, experimentation, and conversational/IVR analytics; SQL/BI a plus - Experience deploying AI/automation in buyer and agent workflows - Proven cross-functional leadership and crisp communication skills - Core competencies: Customer-obsessed, Commercially savvy, Data- & AI-informed, Systems thinker, Bias for action, Collaborative, Change leader - Proficiency with to…