Director, Resolution & Recovery Operations
BrightseedThe Director, Resolution & Recovery Operations should possess strategic enterprise leadership experience, with a deep understanding of operational insight and omnichannel dynamics. They require strong process optimization skills, including the application of Six Sigma methodologies, and the ability to drive measurable improvements in customer satisfaction, speed to resolution, and operational efficiency. Experience navigating matrixed organizations and influencing at all levels is also essential…
Salary not specified
Full Time
Senior (5 to 8 years)