Remote Jobs at Ada

Automates customer service with AI chatbots

Toronto, Ontario, Canada

Canada
Remote

Senior Software Engineer

Ada

Candidates should possess at least 5 years of experience as a Software Developer, with a strong preference for Python and JavaScript/TypeScript experience. They should have experience working on AI projects with third-party LLM providers, such as OpenAI, Azure, and Anthropic, and experience designing, building, and maintaining APIs for external developers.

  • Salary not specified
  • Full Time
  • Senior (5 to 8 years)
Canada
Remote

Senior Manager, Content Marketing

Ada

Candidates should possess 8+ years of experience in content leadership within a deep tech, B2B environment, preferably in AI, machine learning, or related fields, and thrive in a fast-paced environment, embracing the latest AI technologies. They should also be skilled at simplifying complex AI topics and crafting compelling narratives for both technical and executive audiences, as well as translating business goals into actionable content strategies that drive measurable outcomes and using AI an…

  • Salary not specified
  • Full Time
  • Senior (5 to 8 years)
Canada
Remote

Senior Product Manager, Messaging Experience

Ada

Candidates should possess a Bachelor’s degree in a related field, along with 5+ years of experience in product management, ideally within the customer service or AI space. Strong analytical and problem-solving skills are essential, as is the ability to prioritize effectively and drive results. Experience with agile development methodologies and a deep understanding of customer experience principles are also desired.

  • Salary not specified
  • Full Time
  • Senior (5 to 8 years)
Canada
Remote

Senior Product Manager, Collaboration

Ada

Candidates should possess a Bachelor’s degree and at least 7 years of experience in product management, with a strong focus on AI or customer service products. Demonstrated experience in defining and launching complex products is essential, along with a deep understanding of agile development methodologies. Strong analytical and problem-solving skills are required, as is the ability to prioritize effectively and make data-driven decisions.

  • Salary not specified
  • Full Time
  • Senior (5 to 8 years)
Canada
Remote

Professional Services Consultant

Ada

Candidates should possess at least 3 years of experience in implementation consulting, professional services, or a related field, preferably within a SaaS environment, and demonstrate strong technical aptitude including working knowledge of APIs and the ability to troubleshoot data flows. A solid understanding of SaaS ecosystems and experience integrating tools such as Shopify, Salesforce, Zendesk, or HubSpot into client environments is also required.

  • Salary not specified
  • Full Time
  • Junior (1 to 2 years)
Canada
Remote

Director, Brand

Ada

Candidates should possess 8+ years of experience in integrated marketing and brand leadership roles within high-growth B2B SaaS companies, with demonstrated experience leading global teams and managing multi-million dollar budgets. They should also thrive in fast-paced, collaborative environments and be comfortable navigating ambiguity.

  • Salary not specified
  • Full Time
  • Expert & Leadership (9+ years)
Canada
Remote

Senior Software Engineer, AI Products

Ada

Candidates should have 5+ years of experience as a Software Developer, with a strong preference for Python or JavaScript/TypeScript experience. They should also have experience working on AI projects with third-party LLM providers such as OpenAI, Azure, or Anthropic, along with deep familiarity with prompt engineering techniques, rapid iteration workflows, and evaluation of LLM changes. Additionally, candidates are expected to have proven track record building internal experimentation and evalua…

  • Salary not specified
  • Full Time
  • Senior (5 to 8 years)
Malaysia
Remote

Sales Development Representative

Ada

Candidates should have a minimum of one year of experience as a Sales Development Representative, excellent written and verbal communication skills, and be results-driven with a desire to learn in an accelerated environment. Previous SaaS experience is a plus.

  • Salary not specified
  • Full Time
  • Entry Level & New Grad
Canada
Remote

Senior Analytics Engineer

Ada

Candidates should possess a minimum of 4 years of experience in data analytics, data science, data engineering, or a similar field, demonstrating proficiency in SQL, Python, and modern cloud data-warehousing technologies such as hands-on query-plan analysis and index design. Experience with DBT and Clickhouse is considered a plus, along with knowledge of development best practices including Github and CI/CD. Strong analytical and problem-solving skills, coupled with excellent written and verbal …

  • Salary not specified
  • Full Time
  • Senior (5 to 8 years)
Canada
Remote

Senior Product Marketing Manager

Ada

The ideal candidate should possess 7+ years of B2B SaaS product marketing experience within the enterprise segment, particularly in AI applications, CCaaS, CX, or contact center technology, with a proven track record of working across cross-functional teams including product management, marketing, customer success, and revenue. Strong customer-centric and data-driven skills, along with exceptional verbal and written communication abilities, are also required.

  • Salary not specified
  • Full Time
  • Senior (5 to 8 years)
Canada
Remote

Technical Product Marketing Manager

Ada

Candidates should have 5+ years of experience in product marketing, competitive intelligence, technical marketing, developer advocate, product evangelist, or sales engineering within a B2B SaaS environment, along with strong technical acumen to interpret technical documentation and demonstrate success in building and scaling competitive intelligence programs. A strong analytical and research skillset is also required, as is knowledge of AI and customer service technologies as a plus.

  • Salary not specified
  • Full Time
  • Junior (1 to 2 years)
Canada
Remote

Principal Product Manager, Extensibility

Ada

Candidates should have at least 5 years of experience in product development, including 2+ years in a product management role, driving products from concept to launch. A builder's mindset in a greenfield space is essential, along with the ability to thrive in ambiguity and use creativity, experimentation, and rapid iteration.

  • Salary not specified
  • Full Time
  • Senior (5 to 8 years)
Alberta
Remote

Technical Support Engineer

Ada

Candidates should have 6+ years of experience in technical support roles, specifically in senior or Tier II/III positions within SaaS, PaaS, or AI-based products. Expertise in troubleshooting RESTful APIs, middleware, and cloud-based services is required, along with familiarity with debugging tools like Postman and Swagger, log analysis, and source code review. Basic proficiency in Python and Java, experience with CI/CD pipelines, API authentication (OAuth 2.0), and security protocols (JWT, PCI,…

  • Salary not specified
  • Full Time
  • Expert & Leadership (9+ years)
Canada
Remote

Recruiter (Contract)

Ada

Candidates should have 3+ years of experience in recruiting or sourcing, with a focus on sales or GTM roles within a tech company. Strong sourcing skills using various tools and platforms, excellent communication, organization, and time management skills are essential. Experience with Greenhouse or a similar Applicant Tracking System (ATS) is an asset, as is a deep understanding of sales profiles and the ability to assess sales talent effectively. The ideal candidate is a self-starter, reliable,…

  • Salary not specified
  • Full Time
  • Mid-level (3 to 4 years), Senior (5 to 8 years)
United Kingdom
Remote

Technical Support Engineer

Ada

Candidates must have over 6 years of experience in technical support, specifically in senior or Tier II/III roles within SaaS, PaaS, or AI product environments. Expertise in troubleshooting RESTful APIs, middleware, and cloud-based services is essential, along with familiarity with debugging tools like Postman and Swagger, log analysis, and source code review. Basic proficiency in Python and Java, experience with CI/CD pipelines, API authentication (OAuth 2.0), and security/compliance protocols …

  • Salary not specified
  • Full Time
  • Expert & Leadership (9+ years)