Senior Software Engineer, AI
FleetioFull Time
Senior (5 to 8 years)
Key technologies and capabilities for this role
Common questions about this position
Yes, this is a remote position.
This information is not specified in the job description.
Required skills include Python, JavaScript/TypeScript, experience with databases such as MongoDB, PostgreSQL, ElasticSearch, and in-memory stores like Redis, plus experience working on AI projects with 3rd party LLM providers like OpenAI, Azure, or Anthropic.
Candidates need 5+ years of experience as a Software Developer, with a strong preference for Python and JavaScript/TypeScript experience.
A strong candidate has 5+ years of software development experience (especially in Python and JavaScript/TypeScript), technical skills in databases and AI/LLM projects, the ability to articulate technical decisions clearly, a high ownership mindset, and customer empathy.
Automates customer service with AI chatbots
Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.