Ada

Senior Software Engineer

Canada

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Artificial Intelligence, Customer Service SoftwareIndustries

Requirements

Candidates should possess at least 5 years of experience as a Software Developer, with a strong preference for Python and JavaScript/TypeScript experience. They should have experience working on AI projects with third-party LLM providers, such as OpenAI, Azure, and Anthropic, and experience designing, building, and maintaining APIs for external developers.

Responsibilities

As a Senior Software Engineer at Ada, you will be responsible for giving valuable input on the features developed and the technical foundations of the systems, empathizing with direct customers and end-users to determine the best ways to solve problems, and partnering with product managers, designers, and machine learning scientists to build scalable systems and work directly with LLMs.

Skills

Python
JavaScript
TypeScript
MongoDB
PostgreSQL
ElasticSearch
Redis
Large Language Models (LLMs)
AI projects
API Design

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Key Metrics

Toronto, CanadaHeadquarters
2016Year Founded
$185.3MTotal Funding
SERIES_CCompany Stage
Enterprise Software, AI & Machine LearningIndustries
201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.
Rapid AI advancements require continuous updates, straining Ada's resources.
Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.
The company offers a subscription-based model ensuring steady revenue and client engagement.
Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.
Partnerships with platforms like Zendesk enhance Ada's integration capabilities.
Growing demand for AI solutions supports Ada's market expansion and client acquisition.

Land your dream remote job 3x faster with AI