Senior/Staff Software Engineer - AI
Ironclad- Full Time
- Senior (5 to 8 years)
Candidates should possess at least 5 years of experience as a Software Developer, with a strong preference for Python and JavaScript/TypeScript experience. They should have experience working on AI projects with third-party LLM providers, such as OpenAI, Azure, and Anthropic, and experience designing, building, and maintaining APIs for external developers.
As a Senior Software Engineer at Ada, you will be responsible for giving valuable input on the features developed and the technical foundations of the systems, empathizing with direct customers and end-users to determine the best ways to solve problems, and partnering with product managers, designers, and machine learning scientists to build scalable systems and work directly with LLMs.
Automates customer service with AI chatbots
Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.