Workplace experience manager, New York at Writer

New York, New York, United States

Writer Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
TechnologyIndustries

Requirements

  • Previous experience as an office manager, administrator, or similar role
  • Experience in fast-growing, fast-changing tech companies (strong plus)
  • Great customer service and hospitality mindset, friendly and approachable
  • Strong attention to details that impact employee experience
  • Proactive problem solver who anticipates and resolves issues
  • Excellent at prioritization, time management, and juggling of many tasks
  • Drawn to and already live by WRITER’s company values of Connect, Challenge, Own

Responsibilities

  • Create an amazing daily experience for NYC WRITER colleagues and their guests
  • Manage inventory to ensure the office is well equipped with snacks, beverages, supplies
  • Maintain NYC office budget and ensure financial stewardship and high ROI for spend
  • Organize and support internal and external company events and meetings, including new hire onboarding program and weekly global All Hands
  • Own space and capacity planning and continually enhance office layout and seating plan
  • Manage mail, shipping & receiving, and other office logistics
  • Work with property management and vendors for various services, repair, and other support
  • Create office policies and processes to drive efficiency and better employee experiences

Skills

Office Management
Event Planning
Budget Management
Inventory Management
Vendor Management
Space Planning
Customer Service
Hospitality
Time Management
Problem Solving

Writer

AI platform for business process optimization

About Writer

Writer.com provides a platform that uses artificial intelligence to enhance business processes for various clients, including major companies. The platform integrates Large Language Models (LLMs), Natural Language Processing (NLP), and Machine Learning (ML) to tailor AI solutions to a client's specific brand and knowledge. LLMs generate human-like text, NLP helps computers understand human language, and ML enables learning from data. Writer's platform is built on secure, enterprise-grade LLMs called Palmyra, which are designed to be open and transparent, ensuring that client data is never used for training. This allows clients to self-host the models, giving them control and visibility over their data. The platform assists businesses in speeding up processes and generating customized outputs, such as summaries and insights, while adhering to legal and brand guidelines. Writer.com operates on a subscription-based model, where clients pay a recurring fee for access to its features.

San Francisco, CaliforniaHeadquarters
2020Year Founded
$317.1MTotal Funding
SERIES_CCompany Stage
Data & Analytics, Enterprise Software, AI & Machine LearningIndustries
1,001-5,000Employees

Benefits

Generous Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance
Paid Parental Leave
Fertility Treatment Support
Family Planning Benefits
Health Savings Account/Flexible Spending Account
Home Office Stipend
Phone/Internet Stipend
Wellness Program
Company Equity
Stock Options
401(k) Retirement Plan
401(k) Company Match

Risks

Increased competition from Logic, offering similar AI integration services.
Google's Gemini AI integration in Workspace could overshadow Writer's offerings.
High investor expectations may strain Writer's resources and focus.

Differentiation

Writer's Palmyra Creative model addresses the 'sameness problem' in AI-generated content.
Writer offers a secure, enterprise-grade platform with self-hosted LLMs for client control.
Writer integrates AI with brand-specific knowledge, enhancing business process customization.

Upsides

Writer raised $200M in Series C funding, boosting its enterprise AI leadership.
Growing demand for AI-driven content personalization aligns with Writer's offerings.
Writer's orchestrator agents enhance AI integration, appealing to enterprise clients.

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