Workforce Capacity Planning Manager
Grow Therapy107,000 - 140,000 USD/year
- Full Time
- Junior (1 to 2 years)
$60,000 – $80,000Compensation
Mid-level (3 to 4 years), Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Human Resources, Operations, Customer ServiceIndustries
Requirements
Candidates should possess a Bachelor's degree in Human Resources, Business Administration, or a related field, and have at least 7 years of experience in workforce planning, with a strong preference for experience in a high-volume call center or customer service environment. Demonstrated expertise in workforce management systems, particularly Kronos (UKG), is essential, along with analytical and problem-solving skills.
Responsibilities
The Workforce Planning Manager will be responsible for ensuring optimal staffing levels, managing real-time operations, and supporting strategic workforce planning by analyzing forecast data, calculating headcount needs, and recommending adjustments. They will also calculate UPLH productivity targets, collaborate with leadership and stakeholders, serve as the site contact for staffing-impacting issues, develop and modify Kronos queries, oversee shift bids, manage special projects, lead contractor-to-Asurion conversion processes, and provide monthly KPIs and production volume reports to finance. Additionally, the role involves facilitating monthly planning forecast meetings, coordinating worker reassignments, and delivering daily headcount order status updates to operations leadership.
Skills
Kronos (UKG)
Workforce Planning
Headcount Management
UPLH Productivity
Data Analysis
Forecasting
Shift Bidding
Kronos Queries
KPI Reporting
Stakeholder Collaboration
Allurion
Non-surgical weight loss balloon solutions
About Allurion
Allurion focuses on managing obesity through its unique weight loss solution. The Allurion Balloon is a non-surgical weight loss balloon that can be placed and removed without the need for surgery, endoscopy, or anesthesia. This product is part of the Allurion Program, which includes digital tools like the Allurion Mobile App, Allurion Insights for clinicians, and connected devices such as a scale and health tracker. This combination allows patients and healthcare providers to effectively monitor and manage weight loss. Allurion differentiates itself from competitors by offering a comprehensive program that integrates both the balloon and digital health tools, providing ongoing support for users. The company's goal is to help individuals struggling with obesity achieve sustainable weight loss in a safe and effective manner.
Key Metrics
Natick, MassachusettsHeadquarters
2009Year Founded
$112.4MTotal Funding
POST_IPO_EQUITYCompany Stage
Consumer Software, HealthcareIndustries
201-500Employees