Workflow Coordinator, Sr at Williams

New York, New York, United States

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

LegalIndustries

High school diploma or equivalent
Minimum 5 years office services experience, preferably in legal, banking, or large corporate environment
Experience in professional office environment, ideally in hospitality, reception, or concierge service
Skilled in use of phone and email
Familiar with general front office procedures
Proven customer service skills
Good written and verbal communication skills, including professional telephone and email etiquette
Attention to detail with good organizational skills
Ability to meet deadlines and complete projects timely
Ability to handle sensitive/confidential documents and information
Ability to make independent decisions conforming to business needs and policy
Good problem-solving skills, knowing when to escalate
Ability to work well in a team environment and interact with diverse backgrounds
Ability to work in a fast-paced environment
Self-motivated with positive can-do attitude
Able to lift up to 50 lbs. on a regular basis

Utilize appropriate logs for all office services work (*essential)
Ensure job tickets are properly filled out before beginning work (*essential)
Perform work in office services, including reprographics, mail, and intake functions according to procedures (*essential)
Communicate with supervisor or client on job or deadline issues (*essential)
Meet contracted deadlines for accepting, completing, and delivering all work (*essential)
Troubleshoot basic equipment problems (*essential)
Prioritize workflow and delegate tasks for seamless operations
Perform Quality Assurance on own work and work of others
Load machines with various paper, toner, supplies
Answer telephone, emails, and place service calls when needed
Interact with clients in person, over the phone, or electronically
Adhere to Williams Lea policies and client site policies
Use equipment and supplies in a cost-efficient manner