Workflow Automation Analyst at Ethos Life

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Insurtech, Life Insurance, Financial ServicesIndustries

Requirements

1+ year of hands-on experience building workflows in Zapier, N8N, Make.com, or similar platforms
Experience reviewing and documenting current business processes
3+ years experience in an operations focused role with frequent execution of analysis and use of data driven insights that has led to improved processes
Extremely detail oriented and have an analytical mindset with the ability to exercise discretion in the process of identifying and resolving problems/issues
Proficiency with automation tools and programming languages such as Python, Java, and SQL (plus)
Strong organizational and project management skills, including the ability to manage multiple concurrent builds
Excellent communication skills with the ability to explain technical workflows to non-technical stakeholders
Have a personal drive to work proactively and take ownership in all you do

Responsibilities

Partner with cross-functional leaders to map, analyze, and redesign current business processes with a focus on efficiency, scale, and customer impact
Gather and translate operational needs into structured workflow requirements, including business logic, data flows, and success criteria
Build, test, and deploy workflow automations using tools such as Zapier, N8N, CRM workflows, and AI-driven components
Establish workflow QA processes—including UAT, performance testing, and monitoring—to ensure automations run reliably and securely
Use data and metrics to measure automation impact and continuously identify new opportunities for operational improvement
Maintain a repository of implemented automations through detailed documentation of requirements, workflows, and solutions

Skills

Key technologies and capabilities for this role

Workflow AutomationAIProcess MappingBusiness Process AnalysisProcess Redesign

Questions & Answers

Common questions about this position

What experience is required for the Workflow Automation Analyst role?

Candidates need 1+ year of hands-on experience building workflows in Zapier, N8N, Make.com, or similar platforms, experience reviewing and documenting current business processes, and 3+ years in an operations-focused role with analysis and data-driven insights.

What tools will I use to build workflow automations in this role?

You will build, test, and deploy workflow automations using tools such as Zapier, N8N, CRM workflows, and AI-driven components.

What is the salary or compensation for this position?

This information is not specified in the job description.

Is this role remote or does it require office work?

This information is not specified in the job description.

What kind of company culture can I expect at Ethos?

Ethos emphasizes creating a world-class customer experience, blending technology with a human touch, and fostering a passionate team focused on efficiency, scale, and improving operations and customer impact.

Ethos Life

Online life insurance with no medical exams

About Ethos Life

Ethos Life provides life insurance solutions through a fully online platform, making it easier for individuals and families to obtain coverage without the need for medical exams. The application process is streamlined, allowing potential clients to receive instant quotes and often get approved within minutes by answering specific health and lifestyle questions. This approach contrasts with traditional life insurance methods, which can be lengthy and cumbersome. Ethos Life sells term and whole life insurance policies through partner carriers and earns commissions on these sales. Additionally, the company offers complimentary estate planning tools, such as free wills, to enhance the customer experience and set itself apart from competitors. The goal of Ethos Life is to provide straightforward and affordable life insurance options while simplifying the overall process for its customers.

Austin, TexasHeadquarters

2016Year Founded

$395.4MTotal Funding

SERIES_DCompany Stage

Financial ServicesIndustries

501-1,000Employees

Risks

Departure of key executives like CFO Anan Kashyap may affect financial strategy.

Class action lawsuit under Illinois genetic privacy law could harm Ethos's reputation.

Recent layoffs may indicate financial strain, affecting employee morale and performance.

Differentiation

Ethos Life offers a fully online life insurance application process, eliminating medical exams.

The company provides complimentary estate planning tools, enhancing customer value and experience.

Ethos partners with major insurers like Legal & General America to ensure policy reliability.

Upsides

Growing demand for no-exam life insurance policies boosts Ethos's market potential.

Increased consumer interest in digital insurance solutions aligns with Ethos's tech-driven model.

Partnerships with companies like Ameritas expand Ethos's product offerings and market reach.

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