Work Scheduling Asst Assoc at American Electric Power

Corpus Christi, Texas, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Utilities, EnergyIndustries

Requirements

High school diploma or GED
For Asst Assoc (SP20-002): 9 months of post-high school experience utilizing administrative procedures and office equipment
For Asst (SP20-003): 3 years of post-high school experience utilizing administrative procedures and office equipment or equivalent (normally obtained by progression through Work Scheduling Rep Assoc)
For Senior (SP20-004): 6 years of post-high school experience utilizing administrative procedures and office equipment or equivalent (normally obtained by progression through Work Scheduling Asst)
Organizational and analytic/problem-solving skills
Prioritization skills
Customer focus and teamwork
Strong verbal and written communication skills
For Asst (SP20-003) and Senior: Demonstrated proficiency with computers and computer programs
Availability for overtime (all levels; Asst and Senior specify call out overtime and shift work as required)
Occasional travel may be required (all levels; Asst specifies 10-25%)
Must reside within 25 miles of onsite work location
For Senior: Basic knowledge of distribution operations and other departments within the AEP system preferred

Responsibilities

Perform duties in the work scheduling process, including assigning jobs to line servicer personnel using management system applications
Develop schedules for line servicer and technician appointments
Communicate with customers and direct inquiries
Support adherence to standard work scheduling policies and procedures
Assist with outage management as needed
Provide administrative support as needed

Skills

Key technologies and capabilities for this role

Work SchedulingAdministrative ProceduresOffice EquipmentOrganizational SkillsProblem SolvingPrioritizationCustomer ServiceTeamworkVerbal CommunicationWritten CommunicationOutage Management

Questions & Answers

Common questions about this position

What is the salary for this Work Scheduling Assistant Associate position?

This information is not specified in the job description.

Is this a remote position, or is there a location requirement?

Candidates must reside within 25 miles of the onsite work location.

What skills are required for the Work Scheduling Assistant Associate role?

Required skills include organizational and analytic/problem solving skills, prioritization skills, customer focus and teamwork, and strong verbal and written communication skills.

What experience is needed for the Work Scheduling Assistant Associate position?

A high school diploma or GED is required, along with 9 months of post high school experience utilizing administrative procedures and office equipment.

What are the application requirements or tips for this role?

Ensure you have a high school diploma or GED and at least 9 months of relevant administrative experience; highlight your organizational, prioritization, customer focus, teamwork, and communication skills.