Senior Workforce Management Professional; Workforce Planning
HumanaSalary not specified
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Manufacturing, Industrial Automation, Customer CareIndustries
Requirements
- Bachelor's Degree in a relevant field
- Ability to work within the United States without sponsorship
Responsibilities
- Build and maintain contact volume and handle time forecasts (long and short term)
- Use activity-based modeling and WFM systems to develop capacity plans
- Analyze historical trends and account for seasonality/events
- Measure and present forecasting accuracy and variance analysis
- Collaborate with business stakeholders to align on planning assumptions
- Support System for Management activities including establishing cadence for Daily/Weekly/Monthly performance reviews
- Be a Subject Matter Expert related to data needs to support performance reviews and collaborate regularly with the data analytics team for development and evolvement of analytics
Skills
Workforce Planning
Capacity Forecasting
Data Analysis
Activity-Based Modeling
Forecasting
Staffing Projections
Business Trend Analysis
Workload Patterns
Rockwell Automation
Industrial automation and information technology solutions
About Rockwell Automation
Rockwell Automation provides hardware, software, and services aimed at improving operational efficiency and sustainability in various industries, including manufacturing and food and beverage. Their products work by integrating advanced technology to streamline processes, enhance reliability, and reduce operational costs. This includes alarm notification software, cybersecurity solutions, and computerized maintenance management systems. What sets Rockwell Automation apart from competitors is their strong emphasis on sustainability and tailored solutions for specific industry needs, helping clients meet environmental standards and improve productivity. The company's goal is to drive better outcomes for clients through technological innovation and comprehensive support.
Milwaukee, WisconsinHeadquarters
1903Year Founded
$39.1MTotal Funding
IPOCompany Stage
Industrial & Manufacturing, Enterprise Software, CybersecurityIndustries
10,001+Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Holidays
Paid Time off
Parental Leave
Caregiver Leave
Flexible Work Hours
Risks
Emerging AI-driven automation companies threaten Rockwell's market share with competitive solutions.
Rapid AI advancements may outpace Rockwell's offerings, requiring significant R&D investment.
Supply chain vulnerabilities, especially in semiconductors, could disrupt Rockwell's production schedules.
Differentiation
Rockwell Automation integrates cutting-edge technology to enhance operational efficiency and sustainability.
The company offers tailored solutions for diverse industries, including manufacturing and food and beverage.
Rockwell Automation emphasizes sustainability, helping clients meet environmental standards and consumer demands.
Upsides
Increased adoption of AI-driven predictive maintenance aligns with Rockwell's focus on operational efficiency.
The rise of Industry 4.0 technologies drives demand for Rockwell's integrated automation solutions.
Growing digital twin technology market offers expansion opportunities for Rockwell's software offerings.
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