Wellness Associate - Part Time at TerrAscend

Lancaster, Pennsylvania, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Part TimeJob Type

UnknownVisa

Cannabis, RetailIndustries

Requirements

Must meet age requirements by state as determined by the Department of Health or State Regulatory Commission
At least one (1) year of customer service, retail, or related experience preferred
Cannabis experience a plus
Must be flexible regarding work schedule, including evenings, weekends, and holidays
Ability to work well within a team environment
Physical Requirements: Stand constantly; Walk frequently; Reach and twist/turn with hands and arms; Climb or balance and stoop, kneel, crouch or crawl; Frequently lift and/or move up to 20 pounds; Occasionally lift and/or move up to 50 pounds; Vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus
Must pass a complete background investigation (state and federal background check) as a condition of employment

Responsibilities

Provide compassionate, friendly, and professional customer service to patients
Assist patients and caregivers with cannabis recommendations, including product selection, effects, potency, dosing, methods of consumption, and administration
Educate customers on cannabis products (e.g., benefits of specific products like Kind Tree)
Receive new inventory shipments
Log sales data into POS and tracking systems
Demonstrate strong situational awareness and EQ while working within a diverse team

Skills

Key technologies and capabilities for this role

Customer ServiceCannabis Product KnowledgePatient ConsultationProduct RecommendationsDosing AdviceConsumption MethodsInventory ManagementSales

Questions & Answers

Common questions about this position

Is this position remote or on-site?

This position is on-site at the Lancaster, PA Dispensary.

What are the key requirements for the Wellness Associate role?

Requirements include meeting state age requirements, at least one year of customer service, retail, or related experience preferred, cannabis experience a plus, flexible schedule including evenings/weekends/holidays, and ability to work well in a team. Physical demands involve standing constantly, lifting up to 50 pounds occasionally, and strong situational awareness and EQ.

What is the company culture like at The Apothecarium?

The company emphasizes teamwork, service to patients and customers, education, and creating wellness experiences. They prioritize assembling a team that believes in how and why they work, with a focus on compassion, efficiency, and elevated customer service in a diverse team environment.

What salary or compensation is offered for this part-time role?

This information is not specified in the job description.

What makes a strong candidate for the Wellness Associate position?

Strong candidates have customer service or retail experience, preferably in cannabis, flexibility with evenings/weekends/holidays, high EQ and situational awareness, and the ability to thrive in a team while handling physical tasks and providing personalized product recommendations.

TerrAscend

Produces and sells cannabis products and services

About TerrAscend

TerrAscend specializes in producing and selling cannabis products for both medicinal and recreational use. The company grows cannabis plants and processes them into various forms, including dried flower, oils, and edibles, which are then sold through their own retail brands and other distribution channels. Unlike many competitors, TerrAscend has a comprehensive business model that includes cultivation, processing, manufacturing, and retail, allowing them to control the quality of their products from start to finish. Their goal is to provide high-quality cannabis offerings while ensuring compliance with safety and efficacy standards, and they aim to expand their market presence through strategic acquisitions and innovation.

Ontario, CaliforniaHeadquarters

2017Year Founded

$19.9MTotal Funding

IPOCompany Stage

Food & Agriculture, BiotechnologyIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Unlimited Paid Time Off

401(k) Retirement Plan

401(k) Company Match

Employee Assistance Program

Paid Parental Leave

Short & Long Term Disability

Flexible Spending Account

Wellness Program

Employee Discount

Paid Vacation

Risks

High competition in Ohio may impact TerrAscend's profitability.

The 12.75% interest rate on debt financing could strain financial resources.

Reliance on promotions like 'Green Wednesday' may indicate inconsistent revenue streams.

Differentiation

TerrAscend is a vertically-integrated cannabis company with a global presence.

The company focuses on both medicinal and recreational cannabis products and services.

TerrAscend's strategic acquisitions enhance its growth and market presence.

Upsides

TerrAscend's entry into Ohio expands its footprint to six states.

The $140M financing strengthens TerrAscend's financial position for future growth.

Innovative product offerings like Legend mini pre-rolls boost brand visibility.

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