Warehouse Supervisor at Deliveroo

London, England, United Kingdom

Deliveroo Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Food Delivery, Grocery Delivery, LogisticsIndustries

Requirements

  • Previous experience in a similar environment is valued but not required (FMCG/Retail/Warehouse/Last mile delivery is a big plus)
  • Hands-on mentality and detail oriented
  • Experience hitting goal targets (e.g. pick times)
  • A track record of attendance and punctuality
  • Demonstrated leadership and experience training other team members
  • Contribute to a positive working environment
  • Right to work in the UK

Responsibilities

  • Oversee that all orders are picked to meet time targets
  • Communicate with riders to ensure customers receive deliveries promptly
  • Run the dispatch area and support with packing delivery orders
  • Ensure all deliveries are scanned and appropriate claims are logged
  • Unload deliveries according to procedure, ensuring accuracy of product locations and date rotation
  • Ensure stock counts are accurate and all areas counted
  • Partner with Warehouse Assistant Manager and Warehouse Manager to ensure the site runs smoothly
  • Manage the warehouse remains clean and tidy at all times and that any hazards have been dealt with urgently
  • Complete H&S checks and ensure the warehouse and employees follow company procedures throughout their shift

Skills

Key technologies and capabilities for this role

Order PickingPacking OrdersDispatch ManagementInventory ScanningStock CountingProduct UnloadingStock RotationRider CommunicationTeam Oversight

Questions & Answers

Common questions about this position

What is the pay for the Warehouse Supervisor role?

The pay is £14.95 per hour for 37.5 hours per week, with a guaranteed minimum of 30 hours per week.

Is this a remote or on-site position?

This is an on-site position located in Canning Town.

What skills or experience are required for this role?

Previous experience in FMCG/Retail/Warehouse/Last mile delivery is valued, along with a hands-on mentality, detail-oriented approach, experience hitting goal targets like pick times, demonstrated leadership, and a track record of attendance and punctuality.

What is the company culture like at Deliveroo?

Deliveroo values autonomy, ownership, moving fast, and contributing to a positive working environment, with a small team making a large impact in a rapidly expanding industry.

What makes a strong candidate for this Warehouse Supervisor position?

Strong candidates have a hands-on mentality, detail orientation, experience meeting targets like pick times, leadership in training others, reliable attendance, and the right to work in the UK; prior warehouse or similar experience is a plus.

Deliveroo

Online food delivery connecting customers and restaurants

About Deliveroo

Deliveroo connects customers with a variety of restaurants through its online food delivery service. Customers can place orders via the Deliveroo website or mobile app, which are sent to partner restaurants for preparation. Once the food is ready, Deliveroo's network of delivery riders brings it directly to the customer's home. This system allows restaurants to expand their reach without handling their own delivery logistics. Deliveroo earns money by charging restaurants a commission on orders and customers a delivery fee. They also offer a subscription service, Deliveroo Plus, which gives customers unlimited free delivery for a monthly fee, encouraging loyalty and providing consistent revenue. Additionally, Deliveroo engages in community initiatives, such as providing free meals to NHS workers during the pandemic, which helps build a positive public image and strengthen community relationships.

London, United KingdomHeadquarters
2013Year Founded
$1,569.6MTotal Funding
IPOCompany Stage
Food & Agriculture, Consumer SoftwareIndustries
5,001-10,000Employees

Benefits

Health Insurance
Paid Vacation
Parental Leave
Family Planning Benefits

Risks

Increased competition from Uber Eats and Just Eat threatens market share.
Rising operational costs due to inflation may impact profit margins.
Potential regulatory challenges could increase labor costs for delivery riders.

Differentiation

Deliveroo offers a diverse range of cuisines, from fast food to high-end dining.
The company partners with non-food brands, expanding beyond traditional food delivery.
Deliveroo's three-sided marketplace connects customers, restaurants, and delivery riders efficiently.

Upsides

Partnerships with brands like Accessorize diversify revenue and expand market reach.
Deliveroo Plus subscription service boosts customer loyalty and provides recurring revenue.
AI integration enhances delivery efficiency and reduces operational costs.

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