Warehouse Operations Manager, B2B at Symbotic

Jackson, Georgia, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Warehousing, Supply Chain, Automation, LogisticsIndustries

Requirements

Bachelor’s degree in supply chain, Logistics, Business Administration or related field preferred (or equivalent experience)
Minimum 5 years’ operations leadership experience in a high-volume warehouse/distribution center environment
Experience with automation/robotic systems is strongly preferred
Demonstrated track record of managing performance metrics, labour management, continuous improvement, and safety
Experience working with large teams (100+ employees) across multiple shifts is a plus
Strong leadership, communication and people-management skills; ability to motivate, coach and develop talent
Analytical mindset: able to interpret data, identify trends, and drive decisions
Lean/Kaizen mindset; comfortable leading change and process improvement
Strong problem-solving skills, ability to react quickly to operational issues and escalation
Knowledge of warehouse management systems (WMS), ERP and automated equipment controls
Ability to work in a fast-paced, dynamic environment and manage multiple priorities
Excellent interpersonal skills and collaboration; able to interact with operations staff, technology teams, customers and senior leadership
Proficient with Microsoft Office (Excel, PowerPoint) and data visualization tools
Valid driver’s license and the ability to drive and/or fly to client and other customer locations
Travel may be required up to 10% of the time

Responsibilities

Oversee daily warehouse operations: receiving, put-away, picking/packing, shipping, returns, value-added services
Ensure safe, compliant operations: enforce safety policies, lead safety meetings, conduct audits, and drive corrective actions
Manage labor/resource planning: staffing, shift scheduling, overtime control, productivity monitoring
Drive performance metrics: overall equipment effectiveness (OEE), on-time shipping, inventory accuracy, order-cycle time, shrinkage, cost per unit, etc
Partner with automation/technology teams: integrate robotics/AI tools into workflows, monitor system uptime, troubleshoot operational issues
Lead continuous improvement initiatives: identify waste, implement lean practices, standardize work, conduct root-cause analysis
Develop, coach and mentor supervisors and leads: set goals, conduct performance reviews, foster engagement and retention
Collaborate cross-functionally: maintenance, IT, safety, HR, customer service and supply-chain teams to align operations with customer needs and corporate goals
Maintain operational budget and cost controls: labor, equipment, utilities, consumables
Ensure compliance with company policies, regulatory requirements (OSHA, DOT, environmental, etc.)
Prepare and present reports to senior leadership: KPI dashboards, trend analyses, improvement plans

Skills

Key technologies and capabilities for this role

Warehouse OperationsTeam LeadershipLabor PlanningShift SchedulingSafety CompliancePerformance MetricsOEEInventory AccuracyLean PracticesRoot Cause AnalysisRobotics IntegrationAI ToolsContinuous Improvement

Questions & Answers

Common questions about this position

What experience is required for the Warehouse Operations Manager role?

A Bachelor’s degree in supply chain, Logistics, Business Administration or related field is preferred (or equivalent experience), with a minimum of 5 years’ operations leadership experience in a high-volume warehouse/distribution center environment. Experience with automation/robotic systems is strongly preferred, along with a demonstrated track record of managing performance metrics, labour management, continuous improvement, and safety.

Is this a remote position or does it require on-site work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What kind of team will I be leading in this role?

You will lead teams in the Jackson warehouse, manage large teams (100+), develop, coach and mentor supervisors and leads, and collaborate cross-functionally with maintenance, IT, safety, HR, customer service and supply-chain teams.

What makes a strong candidate for this Operations Manager position?

Strong candidates have 5+ years of operations leadership in high-volume warehouses, preferably with automation/robotic systems experience, and a proven track record in managing performance metrics, labor, continuous improvement, safety, and large teams of 100+.

Symbotic

Develops robotics and software for supply chains

About Symbotic

Symbotic develops robotics and software aimed at improving supply chain operations. Their products include both hardware and software that work together to automate various processes within warehouses and distribution centers. This automation helps manufacturers, distributors, and retailers streamline their operations, making them faster and more efficient. Unlike many competitors, Symbotic focuses on creating a comprehensive solution that integrates seamlessly into existing supply chains, providing not just the technology but also ongoing support and maintenance. The goal of Symbotic is to enhance the profitability of their clients by optimizing supply chain performance through advanced automation.

Wilmington, DelawareHeadquarters

2007Year Founded

$607.5MTotal Funding

IPOCompany Stage

Robotics & Automation, Industrial & Manufacturing, Enterprise SoftwareIndustries

1,001-5,000Employees

Risks

Financial restatement and class action lawsuit may harm investor confidence and stability.

Integration challenges from OhmniLabs acquisition could divert focus from core operations.

Expansion in Georgia may face delays or cost overruns, impacting profitability.

Differentiation

Symbotic integrates proprietary robotics and software for advanced supply chain automation.

The company focuses on making supply chains faster, more efficient, and profitable.

Symbotic's acquisition of OhmniLabs expands its capabilities beyond traditional warehouse settings.

Upsides

Increased demand for warehouse automation due to e-commerce growth boosts Symbotic's market potential.

AI-driven robotics interest from major companies like Amazon enhances Symbotic's industry relevance.

Symbotic's expansion in Georgia creates 300 jobs, strengthening its operational capacity.

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