Warehouse Manager at JD.com Inc

Sydney, New South Wales, Australia

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Logistics, Warehousing, E-commerceIndustries

Requirements

有仓储物流相关工作经验 (Relevant warehousing and logistics work experience)
双语能力（英、中） (Bilingual ability in English and Chinese)
具备良好的沟通能力 (Good communication skills)
会熟练使用办公软件 (Proficient in using office software)
Proven experience as a Warehouse Supervisor or similar role
Solid knowledge of warehouse operations and management best practices
Strong leadership skills with the ability to motivate and supervise a team

Responsibilities

负责入/出库组整体工作（员工效率、培训及管理等） (Responsible for overall inbound/outbound team operations including employee efficiency, training, and management)
客户送货预约的管理及现场调度 (Management of customer delivery appointments and on-site scheduling)
参与卸货、验收、上架等现场作业 (Participate in unloading, inspection, shelving, and other on-site operations)
对接客户处理入库环节所有异常反馈及沟通 (Interface with customers to handle all异常 feedback and communication in inbound processes)
增值服务（如贴标及商品加工等） (Value-added services such as labeling and product processing)
跟踪和管理库存 (Track and manage inventory)
检查仓库，保持仓库清洁和安全 (Inspect warehouse and keep it clean and safe)
管理仓库员工 (Manage warehouse staff)
评估绩效指标，确保交付质量和具有成本效益的工作流程 (Evaluate performance metrics to ensure quality delivery and cost-efficient workflows)
Ensure daily operations meet and exceed performance metrics
Coordinate and monitor the receipt, order assembly, packaging, and dispatch of goods
Maintain accurate inventory records and manage inventory levels
Implement and enforce company policies and safety procedures
Collaborate with other departments to optimize processes and improve productivity
Train new employees on warehouse processes and equipment operation
Resolve any issues or discrepancies with inventory or shipments promptly

Skills

Key technologies and capabilities for this role

Warehouse ManagementInventory ManagementTeam LeadershipLogistics CoordinationPerformance MetricsSafety ProceduresEmployee TrainingBilingual English ChineseOffice SoftwareCommunication Skills

Questions & Answers

Common questions about this position

What experience is required for the Warehouse Manager position?

Candidates need proven experience as a Warehouse Supervisor or similar role, along with warehousing logistics related work experience.

What skills are essential for this role?

Bilingual ability in English and Chinese, good communication skills, proficiency in office software, strong leadership skills, and solid knowledge of warehouse operations are required.

Is bilingual proficiency required?

Yes, bilingual ability in English and Chinese is required.

What does the role involve in terms of team management?

The role includes managing warehouse staff, training new employees, evaluating performance metrics, and supervising a team to ensure efficiency and safety.

What makes a strong candidate for this Warehouse Manager position?

A strong candidate has proven warehouse supervisory experience, bilingual English-Chinese skills, strong leadership and communication abilities, and knowledge of warehouse best practices.

JD.com Inc

China's largest online retailer and technology services

About JD.com Inc

JD.com is China's largest online retailer, offering a wide range of products from fresh food to electronics, with a nationwide fulfillment network enabling same- and next-day delivery. The company is transitioning to a technology and service enterprise, leveraging cutting-edge technology and infrastructure to serve nearly 600 million customers and promote innovation across various industries.

Chaoyang, Beijing, ChinaHeadquarters

1998Year Founded

$7,918.9MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Robotics & Automation, Venture Capital, Industrial & Manufacturing, VR & AR, AI & Machine Learning, Consumer GoodsIndustries

10,001+Employees