Warehouse Continuous Improvement & Quality Manager at Symbotic

Jackson, Georgia, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Warehouse Automation, Supply Chain, Logistics, CPG, Food and Beverage, RetailIndustries

Requirements

Bachelor's degree in industrial engineering, Operations Management, Supply Chain, or related field (or related experience)
Minimum 5 years of experience in process improvement, lean manufacturing, or warehouse operations; experience in high-automation or robotics-driven environments strongly preferred
Proven ability to lead and participate in Kaizen or continuous improvement events with measurable outcomes
Strong command of Lean and Six Sigma methodologies; Green or Black Belt certification preferred
Excellent analytical and problem-solving skills; able to interpret large data sets to drive decisions
Exceptional facilitation and communication skills with the ability to lead cross-functional teams
Proficiency in Excel

Responsibilities

Develop and implement a site-wide continuous improvement strategy aligned with GreenBox’s operational and automation goals
Lead, facilitate, and actively participate in Kaizen events to identify root causes of inefficiencies and deliver sustainable improvements in productivity, cost, and quality
Partner with warehouse leadership, automation engineering, IT, and supply chain teams to streamline workflows, eliminate waste, and enhance system integration
Conduct time studies, process mapping, and value stream analysis to identify opportunities for optimization
Collect, analyze, and present performance data using KPIs and dashboards; track impact of improvement initiatives on metrics such as throughput, cycle time, order accuracy, and cost per unit
Lead weekly audits and root cause analysis (RCA), driving corrective and preventative actions (CAPA) and verifying sustainment
Standardize processes across shifts and departments to support scalability and consistency as GreenBox expands its automated warehouse network
Drive operator engagement in CI initiatives through training, coaching, and empowerment programs
Maintain QMS documentation and compliance records; support readiness for external and internal audits
Support the deployment of Lean methodologies (5S, visual management, standard work, mistake-proofing) to ensure adherence and sustainment of process changes
Collaborate with leadership to prioritize improvement projects and align CI efforts with corporate strategy and site-level goals
Lead workshops, training sessions, and post-Kaizen sustainment follow-ups to ensure results are embedded into daily operations
Develop and maintain documentation of best practices and share learnings across GreenBox facilities

Skills

Key technologies and capabilities for this role

Continuous ImprovementKaizenQuality AssuranceQMSProcess OptimizationLeanTime StudiesRoot Cause AnalysisSOPWarehouse OperationsAutomation

Questions & Answers

Common questions about this position

What are the main responsibilities of the Continuous Improvement & Quality Manager?

The role involves developing a site-wide continuous improvement strategy, leading Kaizen events, partnering with teams to streamline workflows, conducting process analyses, leading audits and root cause analysis, standardizing processes, driving operator engagement, maintaining QMS documentation, and deploying Lean methodologies.

Is this a remote position or does it require on-site work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What skills or experience are needed for this position?

Key skills include expertise in continuous improvement and Lean methodologies like Kaizen, 5S, process mapping, value stream analysis, data analysis with KPIs, root cause analysis, quality management systems (QMS), and facilitating cross-functional collaboration in automated warehouse environments.

What does the company culture emphasize for this role?

The role champions a culture of continuous improvement, training compliance, operator engagement through coaching and empowerment, and cross-functional collaboration to eliminate waste and enhance efficiency in automated warehouse operations.

Symbotic

Develops robotics and software for supply chains

About Symbotic

Symbotic develops robotics and software aimed at improving supply chain operations. Their products include both hardware and software that work together to automate various processes within warehouses and distribution centers. This automation helps manufacturers, distributors, and retailers streamline their operations, making them faster and more efficient. Unlike many competitors, Symbotic focuses on creating a comprehensive solution that integrates seamlessly into existing supply chains, providing not just the technology but also ongoing support and maintenance. The goal of Symbotic is to enhance the profitability of their clients by optimizing supply chain performance through advanced automation.

Wilmington, DelawareHeadquarters

2007Year Founded

$607.5MTotal Funding

IPOCompany Stage

Robotics & Automation, Industrial & Manufacturing, Enterprise SoftwareIndustries

1,001-5,000Employees

Risks

Financial restatement and class action lawsuit may harm investor confidence and stability.

Integration challenges from OhmniLabs acquisition could divert focus from core operations.

Expansion in Georgia may face delays or cost overruns, impacting profitability.

Differentiation

Symbotic integrates proprietary robotics and software for advanced supply chain automation.

The company focuses on making supply chains faster, more efficient, and profitable.

Symbotic's acquisition of OhmniLabs expands its capabilities beyond traditional warehouse settings.

Upsides

Increased demand for warehouse automation due to e-commerce growth boosts Symbotic's market potential.

AI-driven robotics interest from major companies like Amazon enhances Symbotic's industry relevance.

Symbotic's expansion in Georgia creates 300 jobs, strengthening its operational capacity.

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