VP Product, Marketplace Services at Etsy

New York, United States

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$305,000 – $396,000Compensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerce, TechnologyIndustries

Requirements

15+ years of product management experience
8+ years leading managers and multi-initiative portfolios
Experience in marketplaces, fintech/payments, logistics/fulfillment

Responsibilities

Lead and grow Etsy’s Marketplace Services, including Payments, Global Orders (Fulfillment + International), and Agentic Commerce
Shape product strategy, execution, and outcomes
Partner closely with Fulfillment, Payment, and International Operations teams, and Payment Partnerships, to deliver reliable, high-impact solutions
Lead a multi-year product vision and roadmap, connecting strategy to company priorities and measurable results
Hire, mentor, and grow your team, designing initiatives and squads that deliver real value
Collaborate across teams — Engineering, Design, Analytics, Marketing, Customer Operations, Trust & Safety, Finance, Legal, and Partnerships — to build scalable, cohesive solutions
Embed compliance, risk, and regulatory requirements into product plans, working with Legal and Payments leadership (including EPIL/PSD3 for EEA sellers)
Enhance buyer and seller experiences with fast checkout, clear pricing, transparent post-purchase updates, reliable fulfillment, and strong partner networks
Set and track KPIs for checkout completion, payment success, on-time delivery, and cross-border trust
Grow external partnerships with payment providers, BNPL partners, and shipping carriers to expand reach and reliability
Strengthen platform quality and reliability with Infrastructure teams, applying shared standards for observability, redundancy, and scalability
Represent Marketplace Services in executive forums, sharing trade-offs, investment cases, and progress with clarity, confidence, and energy

Skills

Product Strategy

Product Management

Payments

Fulfillment

International Operations

Agentic Commerce

Marketplace

Leadership

Etsy

Global online marketplace for handmade goods

About Etsy

Etsy is an online marketplace that connects buyers with sellers of handmade, vintage, and unique goods. The platform allows individual artisans, crafters, and small business owners to list a variety of products, such as jewelry, clothing, home decor, and personalized gifts. Etsy's marketplace is distinct because it focuses on one-of-a-kind items that are often not available in regular retail stores. The company generates revenue through transaction fees, listing fees, and optional advertising services that sellers can use to enhance their visibility. Additionally, Etsy offers subscription packages that provide sellers with advanced tools and analytics to help them grow their businesses.

New York City, New YorkHeadquarters

2005Year Founded

$89.2MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

5,001-10,000Employees

Benefits

100% paid medical, dental, and vision coverage for employees and their eligible dependents

Life, AD&D, & supplemental long-and short-term disability insurance

Matching 401(k)

Generous PTO policy

Paid sabbatical program

Charitable contribution match

Volunteer time off

Risks

Emerging marketplaces like DishDivvy could draw away Etsy's customer base.

Klarna's payment option might lead to increased consumer debt and backlash.

Increased competition from new sellers may arise due to the rise in women entrepreneurs.

Differentiation

Etsy focuses on handmade, vintage, and unique items, unlike traditional e-commerce sites.

The platform supports small business owners and artisans, fostering a creative marketplace.

Etsy's global reach connects diverse buyers and sellers of one-of-a-kind products.

Upsides

Etsy's investment in DishDivvy could diversify its marketplace offerings.

Klarna's Buy Now, Pay Later option may boost Etsy's average order values.

The rise in women entrepreneurs aligns with Etsy's focus on small business owners.

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