Sr. Manager, Product Design, Employee Experience
ServiceNow- Full Time
- Senior (5 to 8 years)
As a Vice President of Product Design at WorkWave, you will champion design across the organization, ensuring products are intuitive, elegant, and effective for non-technical users. You will lead a team of UX/UI designers through the end-to-end design process, collaborate with Product Management and Engineering, and evolve the enterprise design system to ensure consistency and efficiency. This role focuses on integrating AI assistants, agents, and data-driven insights into products in a user-friendly and trustworthy manner.
At WorkWave, we are committed to empowering service professionals. We provide software and fintech solutions to help business owners operate more efficiently and deliver exceptional service. We are transforming how customers operate through AI-driven innovation.
Software solutions for field service management
WorkWave specializes in software solutions for field service management, catering to businesses that provide services at customer locations, such as pest control, lawn care, and HVAC. Its suite of products includes tools for scheduling, dispatching, customer relationship management (CRM), billing, and mobile workforce management, all designed to automate processes and enhance operational efficiency. WorkWave operates on a subscription model, allowing clients to customize their software access based on their needs and scale as their business grows. Additionally, the company offers specialized services for private equity investors, providing support and resources to optimize investments in the field service sector. WorkWave's goal is to continuously improve its offerings and ensure clients have access to the latest technologies while fostering a remote-first work environment for its employees.