Workwave

VP, Product Design

United States

Workwave Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Software, FintechIndustries

Requirements

The ideal candidate should possess a Bachelor's degree in Design, Human-Computer Interaction, or a related field, and have at least 10 years of experience in product design, with a strong focus on enterprise software and SaaS products. Experience incorporating AI assistants, agents, and data-driven insights into products is highly desired, along with a deep understanding of design systems and scalability.

Responsibilities

As the VP of Product Design, you will shape and execute a unified product design vision and strategy, lead a system-level approach to design, own and scale the WorkWave enterprise design system, champion AI-first, human-centered experiences, drive rapid experimentation and iteration, and lead and develop a world-class design team.

Skills

Product Design
UX/UI Design Principles
Design Leadership
Enterprise Design Systems
AI-driven Design
Data Insights
Prototyping
Collaboration
Communication
Mentoring

Workwave

Software solutions for field service management

About Workwave

WorkWave specializes in software solutions for field service management, catering to businesses that provide services at customer locations, such as pest control, lawn care, and HVAC. Its suite of products includes tools for scheduling, dispatching, customer relationship management (CRM), billing, and mobile workforce management, all designed to automate processes and enhance operational efficiency. WorkWave operates on a subscription model, allowing clients to customize their software access based on their needs and scale as their business grows. Additionally, the company offers specialized services for private equity investors, providing support and resources to optimize investments in the field service sector. WorkWave's goal is to continuously improve its offerings and ensure clients have access to the latest technologies while fostering a remote-first work environment for its employees.

Key Metrics

Holmdel Township, New JerseyHeadquarters
1984Year Founded
$8.1MTotal Funding
SEEDCompany Stage
Enterprise Software, Financial ServicesIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
401(k) Retirement Plan
401(k) Company Match
Unlimited Paid Time Off
Paid Holidays
Mental Health Support
Tuition Reimbursement
Paid Sick Leave

Risks

Increased competition from FieldEdge, Housecall Pro, and ServiceTitan threatens market share.
TEAM Software acquisition may pose integration challenges and distract from core operations.
Economic uncertainty could lead businesses to cut back on software investments.

Differentiation

WorkWave offers AI-driven route optimization, unique in the green industry.
The company provides flexible financing options through partnerships with Wisetack and YouLend.
WorkWave's PestPac platform is modernized and internationally accessible, enhancing global reach.

Upsides

WorkWave's software bookings increased by 34% in Q3 year over year.
The company saw a 66% increase in new customers compared to Q3 2022.
WorkWave's strategic partnerships enhance customer satisfaction and sales potential.

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