Workwave

VP, Product Design

United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Software, FintechIndustries

Position Overview

  • Location Type: Hybrid
  • Employment Type: Full-time
  • Salary: Not specified

As a Vice President of Product Design at WorkWave, you will champion design across the organization, ensuring products are intuitive, elegant, and effective for non-technical users. You will lead a team of UX/UI designers through the end-to-end design process, collaborate with Product Management and Engineering, and evolve the enterprise design system to ensure consistency and efficiency. This role focuses on integrating AI assistants, agents, and data-driven insights into products in a user-friendly and trustworthy manner.

Requirements

  • Deep experience in product design, particularly within software or fintech.
  • Strong understanding of UX/UI design principles and best practices.
  • Experience leading and mentoring design teams.
  • Ability to define and communicate a product design vision and strategy.
  • Experience with enterprise design systems and scaling design practices.
  • Familiarity with AI-driven design and incorporating AI assistants, agents, and data insights into products.
  • Strong collaboration and communication skills.

Responsibilities

  • Define, communicate, and evolve a unified product design vision and strategy.
  • Lead a system-level approach to design, connecting user journeys, product ecosystems, and individual features.
  • Own and scale the WorkWave enterprise design system (Tidal), ensuring consistency and efficiency.
  • Build design frameworks and patterns that embed AI assistants, agents, and data-driven insights.
  • Collaborate with product and engineering leaders to prototype and test new AI-enabled user experiences.
  • Advocate for responsible and ethical AI design.
  • Leverage AI-enabled rapid prototyping and testing tools to accelerate design iteration.
  • Recruit, mentor, and inspire a growing design team.
  • Foster a collaborative and feedback-driven design culture.

Application Instructions

  • Not specified

Company Information

At WorkWave, we are committed to empowering service professionals. We provide software and fintech solutions to help business owners operate more efficiently and deliver exceptional service. We are transforming how customers operate through AI-driven innovation.

Skills

Product Design
UX/UI Design Principles
Design Leadership
Enterprise Design Systems
AI-driven Design
Data Insights
Prototyping
Collaboration
Communication
Mentoring

Workwave

Software solutions for field service management

About Workwave

WorkWave specializes in software solutions for field service management, catering to businesses that provide services at customer locations, such as pest control, lawn care, and HVAC. Its suite of products includes tools for scheduling, dispatching, customer relationship management (CRM), billing, and mobile workforce management, all designed to automate processes and enhance operational efficiency. WorkWave operates on a subscription model, allowing clients to customize their software access based on their needs and scale as their business grows. Additionally, the company offers specialized services for private equity investors, providing support and resources to optimize investments in the field service sector. WorkWave's goal is to continuously improve its offerings and ensure clients have access to the latest technologies while fostering a remote-first work environment for its employees.

Holmdel Township, New JerseyHeadquarters
1984Year Founded
$8.1MTotal Funding
SEEDCompany Stage
Enterprise Software, Financial ServicesIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
401(k) Retirement Plan
401(k) Company Match
Unlimited Paid Time Off
Paid Holidays
Mental Health Support
Tuition Reimbursement
Paid Sick Leave

Risks

Increased competition from FieldEdge, Housecall Pro, and ServiceTitan threatens market share.
TEAM Software acquisition may pose integration challenges and distract from core operations.
Economic uncertainty could lead businesses to cut back on software investments.

Differentiation

WorkWave offers AI-driven route optimization, unique in the green industry.
The company provides flexible financing options through partnerships with Wisetack and YouLend.
WorkWave's PestPac platform is modernized and internationally accessible, enhancing global reach.

Upsides

WorkWave's software bookings increased by 34% in Q3 year over year.
The company saw a 66% increase in new customers compared to Q3 2022.
WorkWave's strategic partnerships enhance customer satisfaction and sales potential.

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