Head of Operations
UpCodes$132,000 - $210,000/year
- Full Time
- Expert & Leadership (9+ years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Insurance, BiotechnologyIndustries
Requirements
The ideal candidate should possess 15 years of experience as an Operations leader, scaling teams and operations within the startup technology sector, and managing end-to-end operations or business units. Furthermore, they should have at least 3 years of experience in the insurance industry, demonstrating a deep understanding of insurance operations.
Responsibilities
As the VP of Operations at Tint, you will engage directly with customers and the founding team, playing a crucial role in the early-stage development of the startup and establishing a robust operational excellence culture, while also assembling a high-performing operations team. You will lead Customer Support, Claims, Agency Operations, and Legal & Compliance, develop and formalize SOPs and processes to enable Tint’s scaling, create a vision and scale the Operations function utilizing AI agents, monitor KPIs, support the full lifecycle of new product offerings, and collaborate across functions to prioritize and execute operations initiatives effectively.
Skills
Customer Support
Claims
Agency Operations
Legal & Compliance
SOPs
Processes
KPIs
AI Agents
Product Lifecycle
Operations Initiatives
Tint
Integrates insurance into digital platforms
About Tint
Tint integrates insurance solutions into SaaS platforms and online marketplaces, allowing businesses to offer insurance as part of their existing services. This approach enhances user experience by providing relevant coverage tied to the services customers already use. Tint stands out by offering white-labeled insurance products, enabling clients to brand the solutions as their own. The company's goal is to transform insurance delivery, driving revenue growth and customer loyalty for its clients.
San Francisco, CaliforniaHeadquarters
2018Year Founded
$24.3MTotal Funding
SERIES_ACompany Stage
Consumer Software, Fintech, Financial ServicesIndustries
11-50Employees