Spinnaker Support

VMware Security Services Analyst

United States

Spinnaker Support Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology, Managed Services, CybersecurityIndustries

Requirements

Candidates should possess multiple years of hands-on technical expertise in designing and implementing secure architectures, along with preference for individuals who have demonstrated their expertise and commitment to understanding IT security and have obtained certifications such as Ethical Hacker (CEH), Offensive Security Certified Professional (OSCP), or Certified Information Systems Security Professional (CISSP). Strong customer-facing skills and expertise in security architecture, vulnerability analysis, and vulnerability mitigation design are required.

Responsibilities

The Security Services Analyst will act as a trusted security advisor, engaging directly with clients to assess and improve their security posture, ensuring alignment with their business objectives, industry best practices and compliance standards. They will work with clients to address identified vulnerabilities and attack vectors for on-premises data centers, VMware environments, and enterprise applications supported by Spinnaker Support. This role involves developing and recommending mitigation strategies for identified security risks, including hardening configurations, access controls, and monitoring enhancements, as well as providing guidance to clients on attack surface reduction strategies for VMware, Oracle and SAP environments.

Skills

Security Architecture
Vulnerability Analysis
Vulnerability Mitigation
VMware
Oracle
SAP
Ethical Hacking
CEH
Offensive Security Certified Professional

Spinnaker Support

Provides enterprise software support services

About Spinnaker Support

Spinnaker Support provides enterprise software support services for organizations using Oracle, SAP, and Salesforce software. Their services include third-party support, managed services, and consulting, aimed at helping mid-size to Fortune 100 companies and public sector organizations. Spinnaker Support ensures that their clients' software is monitored, maintained, enhanced, and secured, allowing it to operate efficiently even as business conditions change. What sets Spinnaker Support apart from competitors is their Ultimate Support Guarantee, which promises a high-quality support experience, and their willingness to tackle complex challenges that others avoid, all while maintaining fair pricing. The company's goal is to deliver reliable support that enables their clients to achieve peak software performance.

Key Metrics

Greenwood Village, ColoradoHeadquarters
2002Year Founded
$1.2MTotal Funding
DEBT_PPCompany Stage
Consulting, Enterprise SoftwareIndustries
201-500Employees

Benefits

Remote Work Options

Risks

Increased competition from Rimini Street in Salesforce services challenges Spinnaker's market position.
Maintaining the 'Ultimate Support Guarantee' could lead to dissatisfaction if not upheld.
The merger with Full Spectrum Database Services may present integration challenges affecting service delivery.

Differentiation

Spinnaker Support offers the first-ever Ultimate Support Guarantee in third-party software support.
They provide a comprehensive portfolio including third-party support, managed services, and consulting.
Spinnaker Support has a global reach with over 1,300 clients in 104 countries.

Upsides

Growing demand for third-party support services amid economic uncertainties boosts Spinnaker's market potential.
AI-driven support solutions enhance efficiency and customer satisfaction, aligning with market trends.
Expansion into cloud-based services taps into the shift from on-premise to cloud environments.

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