VMware Infrastructure Support Engineer at Hewlett Packard Enterprise

Bengaluru, Karnataka, India

Hewlett Packard Enterprise Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, IT ServicesIndustries

Requirements

  • Bachelor’s degree in Engineering (or equivalent)
  • Minimum 5 years of experience in enterprise managed services (VMware focus)
  • Flexibility to work in a 24/7 support environment
  • Certifications preferred: VMware VCP, RHCSA, CCNA, ITIL
  • Strong knowledge of VMware vSphere, ESXi, vCenter, networking, storage, and security
  • Basic understanding of DHCP, DNS, Active Directory, Linux OS, and physical network/storage technologies
  • Excellent written and verbal communication skills
  • Strong customer focus with cultural sensitivity and adaptability
  • Ability to take ownership, deliver high-quality support, and achieve customer satisfaction
  • Team collaboration mindset — supporting peers and seeking advice for complex decisions

Responsibilities

  • Administer, operate, and manage VMware vSphere datacenter environments
  • Perform ESXi and vCenter upgrades, including CLI-based operations
  • Configure and manage vCenter HA, DRS, and cluster features
  • Handle virtual machine operations, configurations, and performance monitoring
  • Manage vSphere networking (Standard Switch, Distributed Switch) and storage (iSCSI, FC, RDM, vSAN, SRM)
  • Implement vSphere security measures and ESXi hardening
  • Use VMware PowerCLI scripting for automation tasks
  • Provide customer support via phone, email, and remote sessions
  • Escalate issues to vendors per process guidelines
  • Collaborate with cross-technology teams to diagnose and resolve complex issues
  • Maintain SLA compliance, documentation quality, and operational metrics
  • Drive problem management, RCA, and post-incident reviews
  • Contribute to team productivity measures and scorecard performance

Skills

Key technologies and capabilities for this role

VMware vSphereESXivCenterPowerCLIvSphere networkingDistributed SwitchiSCSIFCRDMvSANSRMDRSvCenter HACLIvSphere security

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

This role is designed as ‘Hybrid’ with an expectation to work on average 2 days per week from an HPE office.

What are the key skills and experience required for this role?

Candidates need a Bachelor’s degree in Engineering or equivalent, minimum 5 years of experience in enterprise managed services with VMware focus, strong knowledge of VMware vSphere, ESXi, vCenter, networking, storage, and security, plus certifications like VMware VCP preferred. Excellent communication skills, customer focus, and team collaboration are also essential.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the company culture like at HPE?

HPE's culture thrives on finding new and better ways to accelerate what’s next, values varied backgrounds, offers flexibility to manage work and personal needs, embraces bold moves together, and supports career growth.

What makes a strong candidate for this VMware Infrastructure Support Engineer role?

A strong candidate will have 5+ years of VMware-focused experience, relevant certifications like VCP, strong technical knowledge in vSphere environments, excellent communication and customer focus, plus flexibility for 24/7 support and team collaboration.

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters
1939Year Founded
IPOCompany Stage
Hardware, Enterprise Software, AI & Machine LearningIndustries
10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.
Competition from startups like Flywheel could impact HPE's AI and cloud services.
HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.
HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.
HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.
OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.
Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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