VMware Infrastructure Support Engineer at Hewlett Packard Enterprise

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

Bachelor’s degree in Engineering (or equivalent)
Minimum 5 years of experience in enterprise managed services (VMware focus)
Flexibility to work in a 24/7 support environment
Certifications preferred: VMware VCP, RHCSA, CCNA, ITIL
Strong knowledge of VMware vSphere, ESXi, vCenter, networking, storage, and security
Basic understanding of DHCP, DNS, Active Directory, Linux OS, and physical network/storage technologies
Excellent written and verbal communication skills
Strong customer focus with cultural sensitivity and adaptability
Ability to take ownership, deliver high-quality support, and achieve customer satisfaction
Team collaboration mindset — supporting peers and seeking advice for complex decisions

Responsibilities

Administer, operate, and manage VMware vSphere datacenter environments
Perform ESXi and vCenter upgrades, including CLI-based operations
Configure and manage vCenter HA, DRS, and cluster features
Handle virtual machine operations, configurations, and performance monitoring
Manage vSphere networking (Standard Switch, Distributed Switch) and storage (iSCSI, FC, RDM, vSAN, SRM)
Implement vSphere security measures and ESXi hardening
Use VMware PowerCLI scripting for automation tasks
Provide customer support via phone, email, and remote sessions
Escalate issues to vendors per process guidelines
Collaborate with cross-technology teams to diagnose and resolve complex issues
Maintain SLA compliance, documentation quality, and operational metrics
Drive problem management, RCA, and post-incident reviews
Contribute to team productivity measures and scorecard performance

Skills

Key technologies and capabilities for this role

VMware vSphereESXivCenterPowerCLIvSphere networkingDistributed SwitchiSCSIFCRDMvSANSRMDRSvCenter HACLI

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

This role is designed as ‘Hybrid’ with an expectation to work on average 2 days per week from an HPE office.

What are the key skills and experience required for this role?

Candidates need a Bachelor’s degree in Engineering or equivalent, minimum 5 years of experience in enterprise managed services with VMware focus, strong knowledge of VMware vSphere, ESXi, vCenter, networking, storage, and security, plus certifications like VMware VCP preferred. Excellent communication skills, customer focus, and team collaboration are also essential.

What is the company culture like at HPE?

HPE's culture thrives on finding new and better ways to accelerate what’s next, values varied backgrounds, offers flexibility to manage work and personal needs, embraces bold moves together, and supports career growth.

What salary or compensation does this position offer?

This information is not specified in the job description.

What makes a strong candidate for this VMware Infrastructure Support Engineer role?

A strong candidate will have 5+ years of VMware-focused experience, relevant certifications like VCP, flexibility for 24/7 support, strong customer focus, communication skills, and a team collaboration mindset to handle complex issues and maintain SLAs.

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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