VMware, Compute Engineer at Hewlett Packard Enterprise

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Information Technology, IT ServicesIndustries

Requirements

Bachelor’s degree in Engineering (or Equivalent)
Minimum 2 years of relevant experience in Enterprise Managed Service environment for Tier 1 Engineer
Certification on the latest track like VMware, Linux and ITIL is an advantage
Flexible to work in 24/7 support environment
Minimum level INT if applying as part of Internal Job Posting
Strong Admin, Operate and Manage skills in VMware vSphere and server hardware
Strong customer focus and sensitivity in dealing with diverse cultures
Ability to learn and adapt quickly
Technical Skills: Admin, Operate and Manage Linux servers; Experience in Linux virtualization KVM management; Experience with Ubuntu or any open-source Linux server management; VM management on KVM
Technical Skills: Admin, Operate and Manage vSphere Datacenter; Experience in ESXi and vCenter upgrades; Experience in ESXi command line interface; Experience in vCenter HA, DRS, and other cluster features; Experience in Virtual Machine operations and configurations; Experience in vSphere Performance Monitoring and Performance Chart; Experience in vSphere Networking, Standard Switch, Distributed Switch (DVS); Experience in vSphere Storage, iSCSI, FC, Software iSCSI, RDM configurations; Experience in vSphere security and ESXi hardening; Basic VMware PowerCLI knowledge and scripting experience; Basic understanding of DHCP, DNS and Active Directory/LDAP

Responsibilities

Resolve customer’s issues via telephone, email, or remote sessions
Identify and escalate issues in a timely manner to vendor according to process guidelines
Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues
Collaborate with other technology teams in diagnosing and isolating the cause of complex issues
Maintain quality on case documentation, SLA timeframes and operational metrics
Perform within the Productivity Measure of the team (scorecard)
Handle Problem Management, Post Incident Reviews and RCA

Skills

Key technologies and capabilities for this role

VMware vSpherevSphere AdministrationServer HardwareManaged ServicesIT OperationsRemote SupportTroubleshootingCustomer SupportEscalation Management

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

This role is designed as ‘Hybrid’ with an expectation to work on average 2 days per week from an HPE office.

What technical skills are required for this VMware Compute Engineer role?

Strong Admin, Operate and Manage skills in VMware vSphere and server hardware are required, along with experience in Linux servers, Linux virtualization KVM management, and Ubuntu or other open source Linux.

What is the minimum experience required for this position?

Minimum 2 years of relevant experience in Enterprise Managed Service environment is required for Tier 1 Engineer.

What is the company culture like at HPE?

HPE's culture thrives on finding new and better ways to accelerate what’s next, values varied backgrounds, offers flexibility to manage work and personal needs, embraces bold moves together, and supports career growth.

What qualifications make a strong candidate for this role?

A Bachelor’s degree in Engineering (or equivalent), minimum 2 years of relevant experience in Enterprise Managed Services, certifications in VMware, Linux, or ITIL, strong customer focus, and flexibility for 24/7 support are key.

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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