Visual Merchandising Manager at Whoop

Boston, Massachusetts, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Consumer Technology, Fitness TechnologyIndustries

Requirements

7+ years of experience in visual merchandising, retail fixture development, or in-store experience design, preferably with a premium or consumer tech brand
Proven track record managing fixture design and rollout across multiple geographies and retail formats
Strong collaboration skills with both creative teams and business stakeholders
Experience managing external vendors and manufacturing partners
Excellent project management and organizational skills with a high attention to detail
Deep understanding of retail environments and how physical presence influences brand perception
Comfortable working in a fast-paced, cross-functional environment with shifting priorities
Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions
Based in or willing to relocate to the WHOOP office in Boston, MA

Responsibilities

Contribute to the design and development of global fixtures, supporting projects from concept through execution across retail environments—including new store formats, pop-ups, and retailer installations
Partner with retailers, manufacturers, and WHOOP’s internal creative team to ensure a consistent, premium in-store presentation
Collaborate with omnichannel and retail leads to shape merchandising strategies that address local customer needs while maintaining brand integrity
Participate in creating scalable, modular toolkits and guidelines to enable regional and global rollout of retail programs
Manage project timelines, budgets, and vendor relationships, including negotiating rates and overseeing day-to-day communication with fabrication partners to ensure high-quality execution and on-time delivery
Play a key role in project management—tracking milestones, troubleshooting challenges, and maintaining alignment between internal stakeholders and external partners
Assist in establishing global standards for visual merchandising across all regions and retail footprints

Skills

Visual Merchandising

Retail Fixture Design

Project Management

Vendor Management

Brand Strategy

Merchandising Strategy

Fixture Development

Retail Presentation

Budget Management

Omnichannel Retail

Creative Collaboration

Global Retail Rollout

Whoop

Wearable fitness tracker with personalized insights

About Whoop

WHOOP offers a fitness membership that focuses on improving personal health and performance through a wearable device called the WHOOP Strap 3.0. This device continuously collects physiological data, including heart rate, sleep patterns, and recovery levels, to provide users with personalized recommendations on their daily activity, sleep needs, and readiness for performance. Unlike many competitors, WHOOP operates on a subscription model, where users pay a fee to access the membership, which includes the device and continuous insights through the WHOOP app. This model not only provides a steady revenue stream but also fosters a strong community among users, encouraging engagement through teams, challenges, and social features. The goal of WHOOP is to help users optimize their health and performance while minimizing injury risk.

Boston, MassachusettsHeadquarters

2012Year Founded

$393.7MTotal Funding

SERIES_FCompany Stage

Data & Analytics, HealthcareIndustries

501-1,000Employees

Benefits

Take Time Off: Time outside of the office is important for sleep, strain and recovery! Our PTO plan encourages members to take time off in order to come back refreshed.

Live a Healthy Lifestyle: Our competitive benefits package includes premium medical, dental, and vision coverage for employees and their dependents. Life and disability insurance are also available.

Feel Invested: In addition to a competitive base salary and 401k, you're eligible to receive stock options to share in the future of WHOOP. Work means more when you have personal stake. You have ownership in what we are building.

Eat Well: Keep hunger at bay with endless snacks in our fully stocked kitchen. Enjoy catered team lunches on Friday, and even a cold brew keg.

Know The Product: We want you to understand and experience the product firsthand. We offer you a WHOOP strap and membership at no cost.

Be Active: Take advantage of our office gym and on-site showers! WHOOP also offers a $500 yearly wellness perk for fitness classes and memberships.

Be Present: It’s important to be present when bringing home a new family member. Take care of your loved ones with 12 weeks paid parental leave, plus an additional 2 weeks to gradually return to work.

Love Where You Work: Sitting in the heart of Fenway, our beautiful office overlooks Fenway Park. A prime location for great food, not to mention catching a Sox game, too!

Work Hard, Play Harder: If we don't already have a club here that fits your lifestyle and interests, you're encouraged to start one. Share your passions with others at work, or discover new ones!

Risks

Increased competition from brands like Oura and Fitbit threatens market share.

Privacy concerns over data collection could lead to regulatory challenges.

Economic downturns may affect consumer willingness to pay subscription fees.

Differentiation

WHOOP offers 24/7 physiological data tracking with its WHOOP Strap 3.0.

The company provides personalized health insights for athletes and fitness enthusiasts.

WHOOP's subscription model includes a community aspect for user engagement.

Upsides

WHOOP's partnership with Cristiano Ronaldo boosts brand visibility and credibility.

Expansion into 56 markets enhances WHOOP's global presence and growth potential.

Collaborations with brands like Assos strengthen WHOOP's position in sports technology.

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