Responsibilities

This role involves managing and maintaining therapists’ calendars to ensure efficient scheduling of appointments, confirming, rescheduling, or canceling appointments, sending reminders to clients for upcoming sessions, processing invoices for therapy sessions and tracking payments, managing accounts receivable, reconciling financial transactions and preparing basic financial reports, assisting with processing insurance claims, responding to client inquiries via email, phone, or messaging platforms, serving as the first point of contact for new client intake and onboarding, maintaining accurate records of client details, sessions, and payments, generating reports on scheduling, payments, and other metrics, assisting with special projects, and utilizing practice management software and bookkeeping software for remote collaboration.