Connectly

Virtual Assistant (AU Investment, WFH)

Philippines

Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Business Support ServicesIndustries

Position Overview

  • Location Type: Remote
  • Job Type: Full-time
  • Salary: Not specified
  • Description: This role involves providing administrative support, customer service, and data management within a business environment. The position requires experience in creating reports, invoices, and managing customer information. Prior experience with Australian or Western business practices is preferred.

Requirements

  • Minimum 3 years’ experience in administrative tasks.
  • Experience in providing customer service.
  • Experience in creating reports, invoices, and other documentation / data entry tasks.
  • Proficiency in MS Office.
  • Prior experience with a business operating in Australia or other Western countries (preferred, but not essential).

Responsibilities

  • Create and update customers and sites in Sim Pro.
  • Liaise with clients via email to request required information.
  • Plan and manage vehicle servicing via Lynford’s online portal.
  • Create Outlook calendar invites and liaise with the service manager to plan work accordingly.
  • Submit vehicle insurance claim paperwork, coordinate, and follow up on submissions.
  • Maintain and update the induction register in Sim Pro and Excel, including technician and apprentice inductions, portal access, and instructions.
  • Enter and maintain license records in Sim Pro, generating monthly reports of upcoming license expirations and setting reminders.
  • Generate and send invoices from completed and approved jobs via email and portal upload.
  • Cross-check and transfer tech and apprentice leave from Xero into Sim Pro.
  • Schedule tasks.

Application Instructions

  • Contact ConnectOS directly for application details.

Company Information

  • Company Name: ConnectOS
  • Description: ConnectOS is a leading provider of offshore talent for organizations worldwide and one of the fastest-growing offshoring companies in the world. With over a decade of experience, they specialize in premium resourcing and productivity solutions. Founded by an Australian CEO.
  • Benefits & Perks:
    • WFH (Work From Home)
    • Medical, Dental, and Life Insurance from day 1
    • Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
    • Competitive salary package and annual appraisal
    • Financial Assistance Program
    • Mandatory Government Benefits and 13th Month Pay
    • Regular Company Events
    • Work-Life Balance
    • Career growth opportunities
  • Equal Employment Statement: ConnectOS ensures the full confidentiality of the data it processes and conducts employment decisions without consideration of factors such as age, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status.
  • Certification: Certified as a Great Place to Work and a top-rated Philippines employer of choice.
  • Call to Action: JOIN CONNECTOS NOW!

Skills

Administrative tasks
Customer service
Reporting
Data entry
MS Office
Sim Pro
Lynford
Xero
Invoice generation
Documentation
Excel

Connectly

AI-powered marketing automation for e-commerce

About Connectly

Connectly.ai automates sales and marketing for e-commerce businesses through its AI-powered platform, Sofia AI. This platform integrates with popular e-commerce systems like Shopify and Vtex, allowing for automated, personalized conversations with customers across various channels. Connectly.ai stands out by significantly reducing time spent on administrative tasks and improving the sales closing process. The company's goal is to enhance efficiency and sales for e-commerce businesses.

San Francisco, CaliforniaHeadquarters
2020Year Founded
$33.7MTotal Funding
SERIES_BCompany Stage
Consumer Software, AI & Machine Learning, Consumer GoodsIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
Company Equity

Risks

Increased competition from Alibaba's AI initiatives could overshadow Connectly's offerings.
Reliance on Shopify and Vtex poses risks if they develop their own AI solutions.
Rapid AI advancements require Connectly to continuously innovate to stay competitive.

Differentiation

Connectly.ai automates sales and marketing for e-commerce with AI-powered Sofia AI platform.
The platform integrates seamlessly with Shopify and Vtex, enhancing user experience and sales.
Connectly.ai supports over 20 languages, including local slang, for personalized customer interactions.

Upsides

Connectly.ai raised $20 million in Series B funding led by Alibaba in 2023.
The platform's AI-driven personalization boosts conversion rates and customer satisfaction.
Connectly.ai's multilingual support enhances global customer engagement and market reach.

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