Vice President, Investor Relations at Upwork

Palo Alto, California, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Marketplace, FintechIndustries

Requirements

Proven success leading Investor Relations for a publicly traded company, ideally in a B2B, SaaS, or marketplace environment
Deep understanding of capital markets, financial modeling, and valuation, with the ability to translate complex data into clear, strategic narratives
Exceptional communication and executive presence, with comfort presenting to institutional investors, analysts, and internal leaders
Collaborative, cross-functional approach that builds trust and alignment across Finance, Legal, Communications, and Product
Integrity, curiosity, and passion for innovation—particularly around technology, AI, and the future of work
Ability to roll up your sleeves and complete the work end to end

Responsibilities

Develop and execute a comprehensive, strategic investor relations program that builds understanding and confidence in Upwork’s vision, strategy, and performance
Craft and refine investor messaging, ensuring alignment with company priorities, market trends, and competitive positioning
Partner with the CFO and executive team on earnings preparation, including scripts, Q&A, press releases, and guidance materials
Serve as Upwork’s primary spokesperson with investors, analysts, and financial media, representing the company’s vision with clarity and impact
Build strong relationships with existing and prospective investors, deepening engagement with long-term, high-conviction shareholders
Manage and evolve the investor relations infrastructure—earnings workflows, roadshows, conferences, and data systems—to enhance transparency and efficiency
Lead competitor and market intelligence analysis, surfacing actionable insights for the CFO and executive team

Skills

Investor Relations

Financial Storytelling

Equity Strategy

Investor Engagement

FP&A

Strategic Communication

Market Analysis

Executive Collaboration

Upwork

Online platform connecting freelancers and clients

About Upwork

Upwork connects freelancers with clients looking for various services in the gig economy, which focuses on short-term contracts instead of permanent jobs. The platform allows freelancers to create profiles that showcase their skills, while clients can post job listings for specific projects. Freelancers bid on these projects, and clients choose the best candidates based on proposals and reviews. Upwork earns revenue through service fees charged to freelancers based on their earnings, with a tiered structure that rewards long-term client relationships. The platform also offers premium memberships and additional services for enhanced visibility and access to job listings. Upwork provides tools for time tracking, invoicing, and project management, making it easier for both freelancers and clients to manage their work and payments. The goal of Upwork is to facilitate successful project completion by bridging the gap between freelancers and clients.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$143.8MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

401(k) Retirement Plan

401(k) Company Match

Parental Leave

Employee Stock Purchase Plan

Risks

Increased competition from Fiverr and Toptal threatens Upwork's market share.

The new Fiverr-style Project Catalog may commoditize services, reducing freelancers' perceived value.

Strategic shifts under new management may not align with current client expectations.

Differentiation

Upwork connects freelancers with clients across diverse industries, enhancing global work opportunities.

The platform offers tools like time tracking and invoicing for efficient project management.

Upwork's tiered fee structure incentivizes long-term client relationships, differentiating it from competitors.

Upsides

Upwork's acquisition of Objective AI enhances its AI capabilities for better talent matching.

The introduction of Featured Jobs increases visibility for job posts, attracting more candidates.

Upwork's recognition as the top job posting site boosts its credibility among employers.

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