At least 8 years of proven Employee Relations and/or HR Business Partner experience with heavy ER focus
Demonstrated expertise building consensus on a cross-functional basis
Experience working collaboratively with and influencing business managers
Sound knowledge of local, state, and federal employment law and regulation and its pragmatic application (including FMLA in multiple states, ADA, COBRA, and Workers’ Compensation)
Familiarity and understanding of leaves of absence, short- and long-term disability
Strong attention to detail
Excellent consultative, coaching, counseling, and conflict resolution skills; ability to influence and articulate a variety of issues to different audiences, tailoring messages accordingly
Analytical and creative; capable of flexing solutions to changing demands; anticipating local, regional, and global impact
Highly motivated to seek higher levels of performance in self and others
Commitment to the highest standards of excellence and personal integrity
Able to independently juggle multiple projects and stakeholders simultaneously
Ideally, experience within the Financial Services sector, preferably from fund management or investment banking
Responsibilities
Manage ER cases across the Americas region including disciplinary issues, interpersonal employee conflicts, performance management concerns, involuntary exits (including redundancies), sensitive and/or high-risk leaves of absence, and other employee-related matters to successful resolution
Partner with HR Business Partners, Legal, and Global Head of ER as necessary to keep all informed with progress of employee relations activities
Liaise with HR and ER Operations to ensure that all employee transactions are processed accurately and in a timely fashion
Interpret, communicate, and maintain ER policies, processes, and educational programs for HR partners, employees, and managers as appropriate
Provide support and guidance to junior ER team members
Utilize the ER case management system to log and track case progress
Apply ER metrics to gather insights, determine trends, and develop proactive strategies to remediate risk within the business
Interface with other Center of Excellence (COE) teams such as Talent Management, Total Rewards, Talent Acquisition, and Analytics and Reporting, as appropriate
Assist in the design and delivery of training to managers, employees, and HR professionals on relevant ER topics and recent employment law updates
Assist with project management of M&A activity or reorganization exercises as required, including any related redundancy exercises