UX Designer at Gravie

Minneapolis, Minnesota, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Ideally 3-5 years of experience in UX design, with a strong emphasis on user research and validation activities (portfolio should showcase synthesis and research impact)
Expert proficiency in designing and leading usability research studies, including writing scripts, recruiting, moderating, and analyzing qualitative data
Deep understanding of UX KPIs and how they relate to validating design assumptions and measuring project success
Proficient with Figma for modifying prototypes used in testing
Exceptional communication and presentation skills, specifically the ability to compellingly communicate user pain points and research findings to senior stakeholders
Prior experience working within a fast-paced, Agile or Dual-Track Agile environment
Strong critical and design thinking skills, with a passion for turning ambiguity into clear, testable hypotheses
Be a lifelong learner and have a strong sense of curiosity about user behavior

Responsibilities

Lead the design and execution of tactical usability research studies (moderated and unmoderated) for prototypes spanning Enrollment flows, ER/MBR management tools, and reporting dashboards
Rapidly synthesize research findings and translate or implement them directly into clear, prioritized design requirements and actionable feedback for the Senior Designers and Product Owners or implement recommended design updates as needed
Collaborate closely with Product Owners and Senior Designers to define research goals and ensure alignment with key business outcomes and UX KPIs
Design user flows and conceptual wireframes based on research findings and present validation plans to internal stakeholders
Own the validation phase of the Dual-Track Agile process, ensuring every major design decision is tested before handoff to Engineering
Create and maintain an organized, accessible repository of research artifacts, user profiles, and synthesis documents to promote Certainty across the product teams
Advocate for the user by communicating insights at scheduled intervals with internal stakeholders, ensuring the human impact of our work is understood by all
Work with and contribute to the organization's Design System by providing validation on component usability
Keep up to date with modern research methodologies and industry best practices

Skills

Usability Testing

User Research

User Interviews

Surveys

Wireframing

Prototyping

User Flows

Agile

Dual-Track Agile

Gravie

Health benefits and insurance solutions provider

About Gravie

Gravie provides health benefits by offering straightforward and affordable health plans, primarily targeting individuals and small to midsize businesses. Their main product, Comfort, stands out because it has no deductible and no copays for most common healthcare services, allowing members to access care without unexpected costs. Additionally, Comfort includes virtual care options for musculoskeletal and mental health issues. Gravie also offers a payment solution called Gravie Pay, which enables members to pay for healthcare expenses interest-free, further easing financial stress. Unlike traditional health plans, Gravie claims that Comfort members save on out-of-pocket costs, and employers switching to Gravie often see lower premium expenses. The company has a high retention rate, indicating that many employees choose to continue with the Comfort plan in subsequent years. Gravie's goal is to simplify health benefits and reduce the financial burden of healthcare for its members.

Minneapolis, MinnesotaHeadquarters

2013Year Founded

$333.3MTotal Funding

DEBTCompany Stage

Fintech, HealthcareIndustries

201-500Employees

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Holidays

Paid Vacation

Paid Sick Leave

Flexible Work Hours

Paid Parental Leave

Wellness Program

Alternative Medicine Coverage

Cell Phone Reimbursement

Transportation Perks

Education Reimbursement

Paid Paw-ternity Leave

Risks

Potential backlash from traditional insurers could increase competition or lobbying.

Rapid ICHRA adoption may invite regulatory scrutiny or changes.

Aggressive expansion strategy could strain resources and lead to inefficiencies.

Differentiation

Gravie's Comfort plan offers zero deductibles and copays, unlike traditional health plans.

Gravie Pay provides interest-free payment solutions, reducing financial burdens for members.

Focus on virtual healthcare services enhances accessibility and member satisfaction.

Upsides

Increased ICHRA adoption since 2020 expands Gravie's market opportunities.

Comfort plan's zero-deductible model attracts cost-conscious employers and employees.

Virtual healthcare services align with rising demand, boosting member engagement.

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