Case Management Lead
Orca BioFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Candidates must be a licensed Registered Nurse (RN) in the appropriate state with no disciplinary action, and compact licensure is strongly preferred. A minimum of 3 years of prior clinical experience as a nurse in an acute care setting is required, along with comprehensive knowledge of Microsoft Word, Outlook, and Excel. Excellent verbal and written communication skills are essential, as is the ability to work independently under general instructions and as part of a team. The role requires a passion for improving consumer experiences and the ability to work weekends (Saturday/Sunday). A BSN or Bachelor's degree in a related field, health plan experience, and previous experience in utilization management or reviewing criteria for appropriateness of care are preferred. Previous Medicare experience and Milliman MCG experience are also a plus.
The Utilization Management Nurse will utilize clinical nursing skills to coordinate, document, and communicate medical services and benefit administration determinations. They will interpret criteria, policies, and procedures to ensure the most appropriate treatment, care, or services for members. Responsibilities include coordinating and communicating with providers, members, and other parties to facilitate optimal care and treatment, as well as appropriate discharge planning, including addressing social determinants and closing gaps. The nurse will also make decisions regarding their work methods, occasionally in ambiguous situations, requiring minimal direction and following established guidelines and procedures.
Health insurance provider for seniors and military
Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.