Embrace inclusion and diversity, working with collaboration and respect
Understand how to access and read production and/or financial performance reporting for the department
Commitment to GOLD Member Standards (Greet, Anticipate, Appreciate - GAA)
Responsibilities
Provide members with prompt and courteous service and assistance
Maintain high standards of safety and sanitation for members and team members
Maintain the cleanliness of all areas of the club, including sales floor, offices, restrooms, outdoor grounds, and parking lot
Gather and return carts and flatbeds from the parking lot to the club entrance
Remove trash or debris from the parking lot, cart corrals, and exterior of the club
Ensure carts are well-stocked at the club entrance and verify they are in working order and clean; remove unsuitable carts
Return new and unused merchandise to the sales floor
Perform maintenance and cleaning duties, including wet and dry mopping, sweeping, vacuuming, carpet extracting, washing glass, emptying trash receptacles, and pulling pallets
Maintain outdoor grounds, including cart corrals, sidewalks, and outdoor trash receptacles
Prioritize maintenance and cleaning responsibilities across the club efficiently
Operate the floor (incomplete in description, but implied as part of duties)
Carry out job functions as assigned, support club policies, procedures, and compliance
Ensure a safe and positive environment for members and team members
Deliver service excellence, resolve and de-escalate member concerns
Work as a team to achieve goals and deliver GOLD club standards daily (Grand opening look, all items stocked, promotional plans executed, visible accurate signage, clean and organized)