Skilled at basic research and ability to make calls to utilities and vendors for further information as needed
Proven ability to work in a fast paced, team centered work environment
Proficiency with Microsoft Suite Products (Microsoft Excel, Word and PowerPoint)
Ability to demonstrate effective problem solving skills and strong internal department communications
Detail-oriented and dependable, with a positive and inquisitive attitude
Ability to multi-task, prioritize, and collaborate with multiple departments and stakeholders
Exhibit a high degree of self-motivation and drive
Responsibilities
Perform daily download of UEM Partner data, audit data and make any necessary corrections
Monitor clients’ utility accounts to ensure all invoices are being processed and identify gaps in UEM Partners service
Review all new clients and properties to ensure that utility accounts are redirected to our processing center and address any potential issues with service
Generate monthly reporting on late fees, as well as other reporting on client expenses as needed
Perform additional audits as needed to ensure the health of the UEM accounts
Perform data entry for all received Refund Checks
Assist other departments with necessary duties such as locating bills from utility providers
Manage the clients’ configuration in the Utility Expense Management Tables, updating the configuration as needed