User Experience Researcher at Strata Decision Technology

Chicago, Illinois, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Healthcare, Financial Services, Data & AnalyticsIndustries

Requirements

Relevant research experience within an agile team
SaaS, finance, or healthcare experience highly preferred
Demonstrated ability to effectively respond to both clear and ambiguous research requests
Strong understanding of how to adapt processes and approach based on project constraints
Demonstrated ability to deliver actionable recommendations and next steps through clear and concise research reports
Strong organizational skills, taking initiative to manage and prioritize workload, and independently drive projects forward
Ability to work independently and as part of a cross-functional team
Experience with research planning, coordination, and execution
Familiarity with research methodologies (e.g. user interviews, surveys, usability testing)
Strong analytical and problem-solving skills
Ability to communicate complex research findings to non-technical stakeholders
Experience with data analysis and interpretation
Familiarity with research tools and software (e.g. NVivo, Atlas.ti, Excel)
Strong attention to detail and ability to manage multiple projects simultaneously
Ability to work in a fast-paced environment and meet deadlines
Experience with NYT Pips game (or willingness to learn)
Strong communication and collaboration skills
Ability to adapt to changing project requirements and priorities
Experience with product development and stakeholder management
Strong understanding of user-centered design principles

Responsibilities

Conduct generative and evaluative research to uncover user needs, behaviors, and motivations
Be the voice of the user in cross-functional team discussions, advocating for user needs while balancing business objectives and constraints
Help foster a user-centric culture by refining unclear questions into clear research opportunities
Share insights across teams and ensure those insights help shape product decisions from discovery through launch
Create research plans, coordinate recruitment, and conduct research with stakeholders
Analyze and interpret research data, identifying trends and insights
Develop and maintain research reports, including recommendations and next steps
Actively contribute to the growth and development of the research function
Provide research advice and guidance to stakeholders and team members
Participate in problem discovery activities with design and product manager peers
Refine ambiguous questions into clearer goals
Review findings and recommendations with design partners
Guide research teams through the decision-making process
Participate in team meetings and discussions to share research findings and insights
Stay up-to-date with industry trends and best practices in research methodology and tools
Collaborate with senior researchers to maintain research repository and ensure data accuracy
Actively seek feedback and guidance from senior team members
Demonstrate initiative in end-to-end ownership of research studies
Show initiative in end-to-end ownership of research studies
Participate in team-building activities and share learnings with the team to spark discussion

Skills

User Research

Generative Research

Evaluative Research

User Needs

User Behavior

User Motivations

Cross-functional Collaboration

Problem-Solving

Research Planning

Recruitment

Stakeholder Communication

Insights Sharing

Strata Decision Technology

Financial planning and analytics software provider

About Strata Decision Technology

Strata Decision Technology provides financial planning, analytics, and performance management software primarily for the healthcare sector. Their main product, StrataJazz, is a platform that assists organizations with budgeting, forecasting, and cost accounting. It helps clients make informed financial decisions, improve operational efficiency, and reduce costs, particularly in the challenging financial landscape of healthcare. Strata stands out from competitors by focusing specifically on the unique financial needs of hospitals and healthcare systems, leveraging insights from a large user community to enhance their solutions. The company's goal is to support organizations in achieving better financial outcomes, ultimately impacting patient care and sustainability.

Chicago, IllinoisHeadquarters

1996Year Founded

ACQUISITIONCompany Stage

Consulting, Enterprise Software, HealthcareIndustries

201-500Employees

Benefits

Hybrid Work Options

Flexible Work Hours

Performance Bonus

Risks

Decline in bariatric surgeries may reduce demand for Strata's analytics solutions.

Rising drug and supply costs could lead to budget cuts affecting Strata's software.

Integration with Syntellis may pose challenges and disrupt service delivery.

Differentiation

Strata offers SaaS solutions tailored for healthcare financial analytics and decision support.

StrataJazz platform excels in budgeting, forecasting, and cost accounting for healthcare.

Strata's 18-year history ensures top-rated customer satisfaction in healthcare IT.

Upsides

Integration with Syntellis enhances Strata's insights and accelerates innovation.

Rising AI adoption in finance offers Strata opportunities to expand analytics solutions.

Two-Midnight Rule expansion may increase demand for Strata's financial planning tools.

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