(USA) Vision Center Manager NL 1 at Walmart

Erie, Pennsylvania, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, HealthcareIndustries

Requirements

  • Ability to drive sales through effective merchandise presentation, pricing, signing, instock/inventory levels, budgeting, forecasting, and assessing economic trends/community needs
  • Knowledge of proper Customer/Member service approaches and techniques to resolve needs, complaints, and issues within company guidelines
  • Capability to oversee community outreach programs and encourage Associates to participate
  • Expertise in ensuring compliance with company/legal policies, procedures, regulations, asset protection, safety controls, operational/quality assurance reviews, and confidentiality
  • Skills in supervising, hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset for Associates
  • Proficiency in providing quality eyewear services: consulting/educating Members/Customers, selecting products, obtaining measurements, verifying prescriptions, maintaining confidentiality, performing minor frame repairs, and maintaining Optical equipment
  • Upholding Open Door Policy: meeting with Associates, listening to concerns, researching issues, reviewing policies, suggesting resolutions
  • Building high-performing teams, embracing differences, creating belonging culture, working collaboratively, building relationships, communicating effectively, attracting/retaining talent, maintaining/promoting integrity, ethics, compliance, and Walmart values

Responsibilities

  • Drive sales in the Vision Center by managing merchandise presentation, pricing, signing, instock/inventory, budgeting, forecasting sales, and assessing trends/needs
  • Model, enforce, and guide Associates on Customer/Member service to resolve issues per company standards
  • Oversee and participate in community outreach programs
  • Ensure compliance with policies/procedures/regulations by analyzing reports, implementing/monitoring controls, overseeing reviews, developing action plans, and directing Associates on programs/initiatives/confidentiality
  • Provide supervision/development for Associates: hiring, training, mentoring, assigning duties, recognition, belonging mindset
  • Provide quality eyewear: consult/educate Members/Customers, select products, measurements, verify prescriptions, confidentiality, minor repairs, maintain equipment
  • Uphold Open Door Policy, coordinate/complete/oversee job activities, develop stakeholder relationships, support plans/initiatives, set/communicate goals, build accountability, measure progress, address improvements, promote learning
  • Build high-performing teams, embrace differences, foster belonging, collaborate, build relationships, communicate positively, attract/retain/develop talent, promote integrity/ethics/compliance, support Walmart values and regenerative goals

Skills

sales forecasting
inventory management
customer service
team supervision
staff training
asset protection
safety compliance
quality assurance
community outreach
optical equipment maintenance
prescription verification
eyewear consultation

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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