(USA) Vision Center Manager NL 1 at Walmart

Port Arthur, Texas, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, HealthcareIndustries

Requirements

  • Ability to drive sales through effective merchandise presentation, accurate pricing, proper signing, instock and inventory levels, budgeting, forecasting sales, and assessing economic trends and community needs
  • Knowledge of proper Customer/Member service approaches and techniques to resolve needs, complaints, and issues within Company guidelines and standards
  • Understanding of Company and legal policies, procedures, and regulations for the Vision Center, including asset protection, safety controls, operational and quality assurance reviews
  • Skills in consulting with and educating Members/Customers, selecting products based on needs, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repair, and maintaining Optical equipment
  • Experience in hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset for Associates
  • Ability to uphold the Company's Open Door Policy by meeting with Associates, listening to concerns, researching issues, reviewing policies, and suggesting resolutions
  • Commitment to Company mission, values, standards of ethics and integrity, including building high-performing teams, embracing differences, creating a culture of belonging, acting with integrity, and supporting regenerative goals

Responsibilities

  • Drive sales in the Vision Center by ensuring effective merchandise presentation, accurate and competitive pricing, proper signing, instock and inventory levels, budgeting, forecasting sales, and assessing economic trends and community needs
  • Model, enforce, and provide direction and guidance to Associates on proper Customer/Member service approaches and techniques to ensure needs, complaints, and issues are resolved within Company guidelines and standards
  • Oversee the implementation of and participate in community outreach programs and encourage Associates to serve as good members of the community
  • Ensure compliance with Company and legal policies, procedures, and regulations by analyzing reports, implementing and monitoring asset protection and safety controls, overseeing safety operational and quality assurance reviews, developing action plans, providing direction on Company programs and initiatives, and directing Associates in maintaining confidentiality
  • Provide supervision and development opportunities for Associates by hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset
  • Ensure the provision of quality eyewear by consulting with and educating Members/Customers, selecting products, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repair, and maintaining Optical equipment
  • Uphold the Company's Open Door Policy by meeting with Associates, listening to concerns, researching issues, reviewing policies and procedures, and suggesting resolutions
  • Coordinate, complete, and oversee job-related activities by developing relationships with stakeholders, supporting plans and initiatives, identifying and communicating goals, building accountability, measuring progress, addressing improvement opportunities, demonstrating adaptability, and promoting continuous learning
  • Build high-performing teams, embrace differences, create a culture of belonging, attract and retain talent, empower and develop talent, recognize contributions, maintain high standards of integrity, ethics, and compliance, model Walmart values, and support regenerative goals

Skills

Merchandise Presentation
Sales Forecasting
Customer Service
Inventory Management
Asset Protection
Safety Compliance
Team Supervision
Employee Training
Community Outreach
Optical Consulting
Prescription Verification
Frame Repair

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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