(USA) Coach/Ops Mgr Trainee at Walmart

Lincoln, Nebraska, United States

Walmart Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback (TourtoTeach), communicating/collaborating with all levels on operations, technology, business initiatives, merchandising, company direction, and leading change efforts
  • Knowledge of customer service standards, One Best Way (OBW) service model, community outreach programs, issue resolution, action plans, and process improvements
  • Proficiency in financial management, including reviewing P&L statements, budgeting, forecasting, expense control, merchandise presentation, inventory flow, operational processes, shrink mitigation, and achieving sales/profit goals
  • Skills in supervising, hiring, training, mentoring associates, assigning duties, setting expectations, providing recognition, promoting belonging mindset, and recruiting for staffing needs
  • Capability to coordinate job-related activities, build stakeholder relationships, support plans/initiatives, set/communicate goals, measure progress, address improvements, demonstrate adaptability, and promote continuous learning
  • Commitment to compliance with company policies/procedures, mission, values, ethics, integrity, Open Door Policy, and Walmart values (e.g., regenerative company goals, belonging, eliminating waste, local giving)
  • Interpersonal skills to build high-performing teams, embrace differences, foster belonging, work collaboratively, communicate with impact/positivity, attract/retain talent, empower/develop others, and act with integrity/selflessness

Responsibilities

  • Lead and develop teams by teaching/training, actively listening, touring stores, providing feedback, communicating/collaborating on operations/technology/merchandising/company direction, introducing/leading change, setting expectations, and implementing business solutions
  • Model/demonstrate exceptional customer service (OBW model), manage/support initiatives (e.g., store of the community, outreach), resolve customer issues, develop/implement action plans, and provide process improvement leadership
  • Drive financial performance/sales by reviewing P&L, managing budgeting/forecasting/expenses, monitoring merchandise presentation/inventory/operations, and implementing action plans for shrink/sales/profit goals
  • Provide supervision/development for hourly associates via hiring/training/mentoring, assigning duties, setting expectations, recognition, promoting belonging, and recruiting to meet staffing/growth needs
  • Coordinate/oversee job activities by maintaining stakeholder relationships, supporting plans/initiatives, identifying/communicating goals, building accountability, measuring progress, addressing improvements, and promoting learning/adaptability
  • Ensure compliance with policies/procedures, support mission/values/ethics via action plans, utilize Open Door Policy, and guide business processes/practices
  • Build high-performing teams, embrace differences, create belonging culture, collaborate effectively, attract/retain/empower/develop talent, recognize contributions, maintain/promote integrity/ethics/compliance, and model Walmart values

Skills

Key technologies and capabilities for this role

Team LeadershipAssociate TrainingStore OperationsCustomer ServiceProfit and Loss ManagementBudgetingForecastingMerchandisingInventory ManagementHiringMentoringChange Management

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment position.

What is the work location for this role?

This information is not specified in the job description.

What leadership skills are required for this Coach/Ops Mgr Trainee role?

The role requires skills in leading and developing teams, teaching and training associates, actively listening, communicating effectively, and providing supervision and mentoring.

What is the company culture like at Walmart for this position?

The culture emphasizes building high-performing teams, embracing differences, promoting a belonging mindset in the workplace, and respecting the individual.

What makes a strong candidate for this trainee role?

Strong candidates demonstrate effective leadership, team development skills, customer service focus, financial management abilities, and a commitment to company values like ethics, integrity, and continuous learning.

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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