Underwriting Assistant at AIG

Dublin, County Dublin, Ireland

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Requirements

1+ years’ experience working in the insurance industry
Hold a recognized MCC qualification (or be grandfathered) or be working towards a recognised qualification
Strong working knowledge of MS Office Applications
Strong written and oral communication skills supported by a friendly and outgoing disposition
Methodical, accurate and strong attention to detail
Organized, with good planning/time management skills to achieve tight deadlines/targets

Responsibilities

Providing prompt & accurate support to new and existing customers by phone, email and post
Attract potential customers by answering product and service questions; suggesting information about other products and services where opportunity arises
Investigate and resolve routine customer enquiries at first point of contact, ensuring the delivery of an efficient and effective service to Customers and Brokers
Analyze, screen and prepare Renewals for issuance
Actively ensuring the retention of the customer base which includes promoting policy benefits to existing customers
Compile data and conduct routine tasks to support Underwriters
Collate, filter and prepare data in preparation for Offshore processing and respond to queries arising from same
Liaising with Claims and Finance Departments to resolve queries in a quick and efficient manner
Produce reports on an ad hoc basis
Contribute to the development and maintenance of standards, policies and procedures regarding customer service. Maintain Company standard during all interactions
Quality review testing on both offshore and local Processes to ensure CPC compliance
Participate in developing and recommending changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the customer service department as a whole
Provide back-up support to other team members

Skills

Customer Service

Underwriting Support

Renewals Processing

Data Compilation

Query Resolution

Phone Support

Email Support

Broker Liaison

Claims Liaison

Finance Liaison

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters

1919Year Founded

IPOCompany Stage

Cybersecurity, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision coverage

Flexible Spending Accounts (FSA)

401(k)

PTO

Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.

Expansion in Atlanta could pose financial risks if expected growth does not materialize.

Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.

Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.

AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.

InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.

Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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