TW028C: Clearance Agent-Assoc at FedEx

Taipei, Taiwan

FedEx Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Logistics, TransportationIndustries

Requirements

  • Secondary education or equivalent
  • At least two (2) years of relevant work experience (for Associate level, no prior experience is required)
  • Strong knowledge of customs regulations, procedures and trade compliance
  • Working knowledge of Microsoft Office & PC
  • Strong interpersonal and communication skills (inferred from incomplete "Strong inte")

Responsibilities

  • Review customs documentation, including invoices, bills of lading, packing lists, and import/export permits
  • Communicate and collaborate with customers, freight forwarders, and government agencies to gather necessary information, resolve inquiries, and address customs-related issues
  • Liaise with all regulatory bodies to facilitate the customs clearance process and resolve any issues that may arise
  • Stay up-to-date with changes in customs regulations, trade agreements, and tariff structures to ensure compliance and provide accurate advice to customers
  • Ensure accurate and timely submission of customs declarations and maintain proper documentation in compliance with organization policies and regulatory requirements
  • Collaborate closely with internal stakeholders, including operations, customer service, and sales teams, to ensure smooth and timely customs clearance processes
  • Provide exceptional customer service by proactively addressing customer inquiries, resolving issues, and ensuring customer satisfaction

Skills

FedEx

Global logistics and transportation services provider

About FedEx

FedEx provides logistics and transportation services, focusing on shipping, package tracking, and supply chain management. The company serves a diverse clientele, including small businesses, large corporations, and individual consumers, across various regions worldwide. FedEx's services include express shipping for fast delivery, ground shipping for cost-effective options, freight services for large shipments, and customs brokerage to assist with international shipping regulations. What sets FedEx apart from its competitors is its extensive global network and reliable service, which allows it to offer a wide range of delivery options tailored to different needs. The company's goal is to ensure efficient and dependable delivery solutions for all its customers.

Memphis, TennesseeHeadquarters
1973Year Founded
IPOCompany Stage
Automotive & TransportationIndustries
10,001+Employees

Risks

Increased competition from GXO Logistics may impact market share.
Surcharge extensions could drive customers to cost-effective alternatives.
Divestment of FedEx Freight may cause short-term operational disruptions.

Differentiation

FedEx's DRIVE program enhances decision-making and operational efficiency.
The One-Stop Shop platform streamlines global shipping for businesses.
FedEx's electric vehicles in Singapore align with sustainability trends.

Upsides

DRIVE program could lead to cost savings and improved service delivery.
One-Stop Shop offers a competitive edge in logistics solutions.
Electric vehicles may reduce operational costs and carbon footprint.

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