Trust & Safety Analyst at Rockstar Games

New York, New York, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Gaming, EntertainmentIndustries

Requirements

2+ years of experience working in the Trust & Safety industry
Experience in data/analytics, policy, operations, or learning and development
Experience working on cross-functional projects and stakeholder management
Proven ability to own and deliver programs and/or projects both individually and as part of a team
Excellent written and verbal communication skills and relationship management
Understanding of Trust & Safety data and metrics
Knowledge of Trust & Safety policies and operations
Collaborative working style

Responsibilities

Support team-level projects and initiatives upscaling Trust & Safety operations, analysis, and enforcement
Identify and implement projects that improve overall team efficacy and efficiency
Support sensitive workflows including escalations
Develop materials and documentation for internal and external stakeholders
Use data to inform Trust & Safety program decisions
Work collaboratively with cross-functional partners to represent Trust & Safety requirements including Legal, Product, and Game teams

Skills

Key technologies and capabilities for this role

Trust & SafetyData AnalysisAnalyticsPolicyOperationsVendor OperationsTrainingEscalationsDocumentationStakeholder Collaboration

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

This is a full-time, in-office position based out of Rockstar’s NYC headquarters in Downtown Manhattan.

What experience is required for the Trust & Safety Analyst role?

Candidates need 2+ years of experience in the Trust & Safety industry, along with experience in data/analytics, policy, operations, or learning and development, cross-functional projects, stakeholder management, and owning/delivering programs or projects.

What is the company culture like at Rockstar Games?

Rockstar offers an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry, committed to creating a work environment focused on world-class entertainment experiences.

What should I include in my application for this role?

Apply with a resume and cover letter demonstrating how you meet the skills above; a Rockstar recruiter will reach out if they want to move forward.

What is the salary or compensation for this position?

This information is not specified in the job description.

Rockstar Games

Develops and publishes popular video games

About Rockstar Games

Rockstar Games develops and publishes popular video games, focusing on creating immersive experiences for gamers on platforms like Xbox, PlayStation, and PC. Their games, such as "Grand Theft Auto" and "Red Dead Redemption," are known for their engaging storytelling, impressive graphics, and gameplay mechanics. Rockstar generates revenue through game sales, both physical and digital, as well as in-game purchases and downloadable content, which provide ongoing income after the initial sale. They also engage in licensing deals and merchandise related to their game franchises. What sets Rockstar apart from competitors is their commitment to high-quality game development and continuous investment in research to enhance gaming technology. The company's goal is to deliver exceptional gaming experiences that captivate a global audience.

New York City, New YorkHeadquarters

1998Year Founded

$5MTotal Funding

ACQUISITIONCompany Stage

Entertainment, GamingIndustries

1,001-5,000Employees

Benefits

Health Insurance

Company Equity

Performance Bonus

Flexible Work Hours

Risks

Frequent game content leaks could undermine marketing strategies and financial outcomes.

Delayed PC releases, like GTA VI, might frustrate PC gamers and affect sales.

High expectations for GTA VI could lead to backlash if not met.

Differentiation

Rockstar Games develops high-quality, immersive games with strong storytelling and graphics.

The company uses its proprietary Rockstar Advanced Game Engine (RAGE) for game development.

Rockstar Games has a diverse portfolio, including GTA, Red Dead, and Max Payne.

Upsides

Cross-platform play and cloud gaming trends enhance Rockstar's game accessibility.

User-generated content and modding communities extend game lifecycles and engagement.

AI integration in games enhances NPC behavior and immersive experiences.

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