College or university degree and/or relevant proven work experience
7-10 years’ experience in fiduciary servicing, in personal trust, estate administration or related fields
Knowledge of fiduciary and financial products and services, usually acquired through related work experience
Technical knowledge of investments, tax, legal, and operations, usually acquired through formal education or related experience
Knowledge of fiduciary standards, principles, and applicable laws and regulations, usually acquired through training, seminars, or law school
Skills in negotiating, problem solving, delegating, leadership, and sales
Ability to explain difficult or sensitive information and build consensus
Eligible to serve as LRM in PCA and PCS
Responsibilities
Manages assigned account base of wealth management clients by working with clients and their professional advisors to develop a thorough understanding of the client’s needs and goals; exhibits knowledge of governing documents, account agreements, fiduciary duties, applicable laws and oversight (including trust and tax law, estate planning techniques, financial planning, asset management, and prudent investment principles)
Guides client conversations for goals-driven wealth management and holistic advice; provides proactive advice on NT’s products/services, emerging issues, regulatory/tax changes, and appropriate actions; combines technical knowledge with fact-finding and analysis to develop advice-driven solutions; explains complicated concepts using non-technical terminology
Maintains working knowledge of various NT resources and utilizes fiduciary knowledge, experience, and NT resources to identify opportunities for relationship enhancement
Provides focused client service with responsiveness, diplomacy, and tact; maintains proactive client contact through written and verbal communication with suitable frequency; exhibits excellent time management skills
Builds and maintains knowledge of NT fiduciary standards and practices; applies fiduciary knowledge and judgment to fiduciary relationships; understands and complies with internal policies, processes, and procedures for prudent risk management; recognizes fiduciary risk issues and seeks appropriate resolution
Cultivates relationships with referral sources and centers of influence to build the business; identifies and develops new business opportunities; participates in community and professional organizations representing NT
Teaches and mentors less experienced partners; advises Relationship Advisors on fiduciary issues and serves as a fiduciary resource on relationships managed by Relationship Advisors
Travels to meet with clients where appropriate considering revenue, new business opportunities, or servicing requirements
Seeks continued development of fiduciary and advisory skills through training and experience
Exercises judgment based on the analysis of multiple sources of information