Care Coach
HumanaFull Time
Mid-level (3 to 4 years)
Candidates must be a Licensed Practical Nurse (LPN) with experience in care coordination, preferably for dual-eligible populations. A strong understanding of Payer/Plan benefits, policies, and procedures is necessary, along with the ability to articulate them effectively. Experience with medication reconciliation and fall risk assessments is also required.
The Transition of Care Associate (LPN) will coordinate care for members experiencing significant health status changes, ensuring a seamless transition to their next care setting and facilitating post-discharge goal attainment. Responsibilities include completing post-discharge questionnaires and calls, medication reconciliation, benefit education, monitoring members for changes in condition, and coordinating with providers and community resources to address health and social determinant needs. The role also involves managing warm transfers, evaluating health and social indicators, identifying barriers to optimal health, and facilitating care team coordination.
Comprehensive pharmacy and healthcare services
CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.