Training Support Team- TST CE Home Therapies at Fresenius Medical Care

Knoxville, Tennessee, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Renal CareIndustries

Requirements

Associate or Bachelor’s degree from an accredited School of Nursing
Advanced degree BSN or MSN (preferred)
Current nursing license (implied by nursing practice standards)
Competency and skills to educate personnel in all chronic kidney disease treatment programs
Leadership competencies, excellent communication, customer service, continuous quality improvement, relationship development, critical thinking, team building, motivating employees, performance management, and decision-making skills
Ability to travel 35-80% between assigned facilities, various locations, regional, departmental, and corporate meetings (may include overnight stays)
Physical ability to stand for frequent, prolonged periods, bend over, move (with assistance) machines/equipment up to 200 lbs., lift chemical/water solutions up to 30 lbs. as high as 5 feet
Knowledge of products, services, and strategies to support and train staff in all modalities

Responsibilities

Supports training and education of employees in company facilities and programs within an assigned geographical area, delivering standardized, competency-based programs including new employee orientation, preceptor training, facility-specific in-services, and clinical, quality, and customer service training
Aligns activities with regional, group, and corporate business-related goals
Adheres to standards and scope of nursing practice, company policy, procedures, compliance, regulatory, legal, and ethical requirements
Focuses programs on achieving a culture of patient safety, clinical quality goals, and improving patient outcomes using company and industry guidelines
Develops competency and skills to educate personnel in chronic kidney disease treatment programs; empowers lifelong learning through professional programs, coaching, and technologies
Collaborates with partners at all levels to schedule, provide, and implement education programs, technologies, and processes for new and current personnel
Utilizes appropriate educational venues and generational learning techniques to deliver, support, and evaluate training
Partners in implementation of action plans through resolution
Uses facilitation techniques and tools/resources for immersive, engaging learning experiences
Develops and maintains open, effective, timely communication with internal/external customers (e.g., management, facility teams, government agencies, physicians, hospitals, contracted travel personnel)
Supports metric/KPI programs with timely data documentation, reporting, and quality improvement
Maintains knowledge of products, services, and strategies to train staff appropriately
Performs other related duties as assigned

Skills

Key technologies and capabilities for this role

Nursing PracticeEmployee OrientationPreceptor TrainingClinical EducationPatient SafetyQuality TrainingCustomer Service TrainingComplianceFacilitation TechniquesCoachingChronic Kidney DiseaseHome Therapies

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment position.

What is the work arrangement or location policy for this role?

The role supports training in an assigned geographical area and requires travel between assigned facilities.

What key skills are required for this Training Support Team position?

Required skills include leadership competencies, excellent communication, customer service, continuous quality improvement, relationship development, critical thinking, team building, motivating employees, and decision-making.

What is the company culture like for this role?

The culture emphasizes patient safety, clinical quality goals, improving patient outcomes, lifelong learning, and collaboration with partners at all levels.

What makes a strong candidate for this Training Support Team role?

Strong candidates demonstrate leadership competencies, nursing practice adherence, competency in chronic kidney disease treatments, facilitation techniques, and skills in communication, team building, and performance management.

Fresenius Medical Care

Provides dialysis and renal healthcare services

About Fresenius Medical Care

Fresenius Medical Care North America focuses on delivering high-quality healthcare services to individuals with kidney and other chronic conditions. The company operates a vast network of dialysis centers and outpatient labs for cardiac and vascular care, ensuring coordinated treatment for many patients across the continent. It stands out as the largest fully integrated renal company, providing not only dialysis services but also specialty pharmacy and laboratory services. Additionally, Fresenius manufactures and distributes a wide range of dialysis equipment, disposable products, and renal pharmaceuticals. The goal of Fresenius Medical Care is to enhance the quality of life for patients with chronic illnesses by providing comprehensive and accessible healthcare solutions.

Waltham, MassachusettsHeadquarters

1996Year Founded

$39.1MTotal Funding

LATE_VCCompany Stage

Biotechnology, HealthcareIndustries

11-50Employees