Title Coordinator (Remote) at First American

California, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Real Estate, Title Insurance, Financial ServicesIndustries

Requirements

Bachelor's degree or equivalent combination of education and experience
3+ years of directly related experience including Project Management, Account Management, and Vendor Network Management
Demonstrated success establishing, leading and maintaining effective working relationships
Proficient MS Office skill set
Excellent verbal/written communication skills
Strong attention to detail
Strong problem solving and organizational skills
Always maintain professionalism and a positive service attitude
Working knowledge of company and/or client operating systems

Responsibilities

Research incoming order requests and provide accurate and detailed ordering instructions
Respond to internal customer and vendor requests primarily through email
Update file status within company and/or client system(s)
Develop strong relationships with vendors and internal stakeholders
Proactively communicate file status to appropriate personnel
Monitor processes and resolve issues to achieve SLAs. Report issues to internal stakeholders as appropriate
Escalate complex title issues to manager as needed
Facilitate on-boarding vendors
Implement best practices, develop performance standards, policies, and procedures, and provide tools necessary for effective and consistent management of vendors
Analyze vendor performance and identify performance trends taking corrective action as necessary to improve performance
Act as a liaison between vendor partners and Company in resolving service delivery issues
Manage a wide range of programs/projects in vendor management including identifying requirements and deliverables, developing project plans, and monitoring delivery schedules
Monitors and tracks the workflow from searcher and vendors
Coordinates multi-site project intake and transaction management
Reviews and validates the accuracy of data contained within order requests, production reports, vendor search work, and internal systems
Verifies file completeness, obtains outstanding title documents, and approves completed files
Performs special projects
Assists with title production support services and settlement services preparation

Skills

Key technologies and capabilities for this role

title coordinationworkflow trackingdata validationvendor managementtransaction managementemail communicationorder researchfile status updatesstakeholder relationshipsproject coordination

Questions & Answers

Common questions about this position

Is this Title Coordinator position remote?

Yes, the Title Coordinator role is remote.

What is the salary or compensation for this role?

This information is not specified in the job description.

What qualifications and experience are required for the Title Coordinator position?

A Bachelor's degree or equivalent combination of education and experience is required, along with 3+ years of directly related experience including Project Management, Account Management, and Vendor Network Management.

What is the company culture like at First American?

First American has a people-first culture that fosters an inclusive environment where employees feel welcome, supported, and empowered to innovate and reach their full potential, earning accolades like the Fortune 100 Best Companies to Work For for ten consecutive years.

What makes a strong candidate for the Title Coordinator role?

Strong candidates will have a Bachelor's degree or equivalent, 3+ years of experience in Project Management, Account Management, and Vendor Network Management, and demonstrated success in these areas.

First American

Provides title insurance and real estate services

About First American

First American provides title insurance, specialty insurance, and various real estate-related services. Their title insurance protects homebuyers and property owners from potential ownership disputes and financial losses related to real estate transactions. The company offers a platform called myFirstAm®, which allows users to access property information, manage orders, and streamline the closing process from any device. Unlike many competitors, First American has a vast database of property data, with over 5.5 billion document images, making it a leading provider of real estate data solutions. The company's goal is to facilitate smooth real estate transactions while ensuring that clients' investments are protected.

Santa Ana, CaliforniaHeadquarters

1889Year Founded

$800.2MTotal Funding

VENTURE_UNKNOWNCompany Stage

Financial Services, Real EstateIndustries

10,001+Employees

Benefits

401k matching

Health, vision, dental insurance

Professional development

Risks

Data breach allegations could harm First American's reputation and lead to legal issues.

Integration of Mother Lode may face challenges and financial risks.

Dependence on digital transformation poses risks if technology advances rapidly.

Differentiation

First American offers comprehensive title insurance and settlement services nationwide.

The company provides a vast database of over 5.5 billion document images.

First American's digital platform, myFirstAm®, enhances real estate transaction efficiency.

Upsides

Acquisition of Mother Lode expands First American's market share in California.

Docutech purchase boosts First American's digital mortgage revenue by 38%.

Growing fintech trends align with First American's digital transformation strategy.

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