Member Support Agent - Part Time
Omada HealthPart Time
Entry Level & New Grad
Roanoke, Virginia, United States
Key technologies and capabilities for this role
Common questions about this position
Benefits include weekly pay, eligibility for free BJ's Inner Circle and Supplemental memberships, generous time off programs like vacation, personal, holiday, sick, bereavement leave, and jury duty, benefit plans such as three medical plans, HSA, dental, vision, and flexible spending, plus a 401(k) with company match for those 18 and older. Eligibility requirements vary by position and medical plans by location.
This is a part-time on-site position at BJ's Wholesale Club locations, involving hands-on tire installation and member service in clubs.
Key responsibilities include assisting members with tire selection and purchase, properly installing tires (mounting, dismounting, rotating, balancing), completing tire bay documentation, and maintaining tire bay policies and procedures.
BJ's offers a collaborative and inclusive environment where team members can learn, grow, and be authentic selves, emphasizing flawless execution, accountability, honesty, integrity, inclusion, diversity, teamwork, speed, agility, innovation, and delivering GOLD Member Standards.
Strong candidates carry out assigned functions, support club policies and compliance, act with honesty and integrity, lead with the member in mind, ensure a safe environment, embrace inclusion and diversity, work collaboratively as a team, and commit to GOLD club standards like Greet, Anticipate, Appreciate.