Tire Service Advisor
Dealer Inspire$57,782 - $62,920/year
Full Time
Entry Level & New Grad
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Automotive, RetailIndustries
Requirements
- Knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems), product specifications, and seasonality
- Knowledge of Point of Sale systems, phone, and in-person selling techniques
- Ability to leverage digital tools, handheld technology, and systems for sales, service, business decisions, safety alerts, product information, and training
- Ability to operate cash registers and process transactions
- Ability to maintain accurate inventory, audit, safety, and compliance standards
- Ability to complete paperwork, logs, and documentation
- Ability to communicate equipment, tools, and supplies needs
- Ability to track and monitor returns and special orders
- Ability to identify member needs, assist with purchasing decisions, and resolve issues
- Ability to collaborate with team members, educate and mentor associates, and develop interpersonal skills for customer service
- Compliance with company policies, procedures, standards of ethics, and integrity
Responsibilities
- Collaborate with team members to fulfill sales and service requests
- Educate other associates on tools, tasks, resources, and mentor new technicians
- Communicate and develop interpersonal skills for providing safe and efficient customer service
- Demonstrate expertise in tire/battery services, safety protocols, equipment, and products
- Leverage digital tools to plan sales, improve service experience, and elevate associate engagement
- Utilize technology for immediate business decisions on services, safety, products, and training
- Adapt to new tools and encourage others to use them
- Communicate equipment, tools, and supplies needs to TBC Lead
- Track and monitor returns and special orders
- Operate cash registers and process transactions
- Work hands-on in the physical area
- Maintain accurate inventory, audit, safety, and compliance standards
- Report TBC complaints, safety hazards, and problems with products, services, and work areas
- Complete paperwork, logs, and required documentation
- Ensure merchandise is packaged, labeled, and stored per company policies
- Identify member needs, assist with purchasing decisions, and resolve issues
- Be a brand advocate, value member experience, and model high-quality service
- Develop, influence, and inspire team members in a respectful, supportive manner
- Assist in training team members and address roadblocks
- Use Open Door Policy and implement action plans for policies and ethics
- Complete work assignments using policies, data, resources; collaborate with others; identify priorities; communicate progress; recommend improvements; adapt to change
Skills
Tire Service
Battery Service
TPMS
Point of Sale Systems
Customer Service
Inventory Management
Safety Compliance
Equipment Operation
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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